Difference between revisions of "EX48x Error Codes"
From MediaSmartServerWiki
(New page: Originally posted on the HP EX48x Support Pages <ref>http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01586243&lc=en&dlc=en&cc=us&product=3855979&rule=21482&lang=en</ref> '''This docu...) |
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|1 aqua white, 5 red||Multiple boot failure.||Contact HP Support at http://www.hp.com/support | |1 aqua white, 5 red||Multiple boot failure.||Contact HP Support at http://www.hp.com/support | ||
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| − | |1 aqua white, 6 red||Service code.||Do not hold state button longer that 3 seconds. Shut down and | + | |1 aqua white, 6 red||Service code.||Do not hold state button longer that 3 seconds. Shut down and repeat |
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Revision as of 01:58, 29 January 2009
Originally posted on the HP EX48x Support Pages [1]
This document applies to HP MediaSmart Server EX485 and EX487.
Contents
Health Indicator Codes
The Tables below are a breakdown of the Health indicator displays.
To see this code, using a paper clip, press and release the recessed Status/Recovery button on the front of the server.
Figure 1: Status/Recovery button
| Code | Description | Action |
|---|---|---|
| Solid red—no code | Operating system or application error. | See Windows Home Server Console for error condition. |
| 1 aqua white, 2 red | System drive failed to boot. | If the light-bar for the system drive (the lowest light-bar) is also red, you need to replace the system hard drive . |
| 1 aqua white, 3 red | Operating system USB boot failed. | Check that lowest USB port on back of server has boot source. |
| 1 aqua white, 4 red | Recovery mode failed. | Contact HP Support at http://www.hp.com/support |
| 1 aqua white, 5 red | Multiple boot failure. | Contact HP Support at http://www.hp.com/support |
| 1 aqua white, 6 red | Service code. | Do not hold state button longer that 3 seconds. Shut down and repeat |
| Code | Description | Action |
|---|---|---|
| 2 aqua white, 1 red | BIOS corrupted. | Repeat power-on to validate. If repeats contact HP Support at http://www.hp.com/support |
| 2 aqua white, 2 red | Memory failure. | Contact HP Support at http://www.hp.com/support |
| 2 aqua white, 3 red | BIOS recovery source not present. | Contact HP Support at http://www.hp.com/support |
