Why is the Server's Health Indicator Light Red?

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Originally posted on the HP EX48x Support Pages [1]

This document applies to HP MediaSmart Server EX485 and EX487.

A red Health indicator light Healthred.gif has the following states:

  • Solid red - operating system failure.
  • Blinking red - power on test has failed or BIOS failed.

Additionally, on your computers the Windows Home Server icon is grey Whsgrey.gif on the task tray, which indicates the computer cannot contact Windows Home Server.

To get more information about the failure, the HP MediaSmart Server provides additional error codes.

To get the specific error code causing the failure

Use a paper clip to press and release the recessed Status/Recovery button on the front of the server.

Figure 1: Status/Recovery Button



  1. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01586237&lc=en&dlc=en&cc=us&product=3855979&rule=21482&lang=en