Customer Service

Back in December of 2008 we first heard from HP that they had plans to introduce an Out of Warranty service option that would provide a way for MediaSmart Server customers to get factory service for failed or damaged Servers even after the warranty period had expired. There hasn’t been any further updates on when […]

HP has just sent me a statement that they wanted to share with the MediaSmart community about software updates and European availability of the MediaSmart Servers. We have two updates to share with our MediaSmart Server communities. We have listened to the customer feedback on,, and other popular Windows Home Server blogs […]

I recently made the switch from cable TV to satellite TV with DishNetwork, the TurboHD packages they have right now are pretty amazing compared to the Comcast offering, my monthly bill was cut in half for almost the same programming with a vastly superior DVR. But of course the switch away from Comcast couldn’t go […]