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PostPosted: Mon Aug 24, 2009 11:01 pm 
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Fresh from having resolved my esata issues, my application event log has started to fill with these types of events (every second for every sensor and sensor type: temperature, voltage, fan rpm)
Application Eventlog wrote:
The CPU temperature sensor is reporting 36 °C (it should be between 0 °C and 0 °C.)

I checked out my WNAS parameters in the registry (I played with these once before the fan control add-in came out) and everything looked normal...

I did see the one other thread kinda related to this topic but I didn't see anything conclusive.

Rebooting hasn't helped

Any ideas...?


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PostPosted: Mon Aug 24, 2009 11:04 pm 
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Sounds like the ini file is possibly corrupted? Look for truncated file or strange characters in it. There's a restore.bat command which will replace it from backup (stored in the HP application folder in D:\folders\{6f*). Have you tried a reboot?

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PostPosted: Tue Aug 25, 2009 3:57 pm 
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I found HP MediaSmart Server.ini & WHS-Settings.reg in the folder you specified... the ini looks okay except that it contains alot of white space before the actual [Server], [HPSU] and [Webshare] Sections begin. The reg looks like it contains only entries pertaining to the webshare.
Code:
D:\folders\{6F8B59FA-07A0-46D2-B10C-034EA1B39AB0}>dir *.bat /s
 Volume in drive D is DATA
 Volume Serial Number is C697-73AB
File Not Found
I did however find two bat files in the C:\Program Files\Hewlett-Packard\HP MediaSmart Server folder...
Code:
C:\Program Files\Hewlett-Packard\HP MediaSmart Server>dir *.bat /s
 Volume in drive C is SYS
 Volume Serial Number is F4CF-B539

 Directory of C:\Program Files\Hewlett-Packard\HP MediaSmart Server

07/10/2008  05:47 PM               538 BackupHPData.bat
07/10/2008  05:47 PM             1,429 RestoreHPData.bat
               2 File(s)          1,967 bytes

 Directory of C:\Program Files\Hewlett-Packard\HP MediaSmart Server\jetty\extra\win32\service\mingw32

05/23/2008  09:18 AM               158 build.bat
               1 File(s)            158 bytes

     Total Files Listed:
               3 File(s)          2,125 bytes
               0 Dir(s)   4,645,785,600 bytes free


As mentioned I have rebooted (twice now) and everything in the WNAS registry looks ok at first glance:
Code:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS]
"Type"=dword:00000001
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
  52,00,49,00,56,00,45,00,52,00,53,00,5c,00,57,00,4e,00,41,00,53,00,2e,00,73,\
  00,79,00,73,00,00,00
"DisplayName"="HP MediaSmart Server Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Current]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Current\FAN]
"FAN_REAR_UPPER"=dword:00000000
"FAN_REAR_BOTTOM"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Current\THERMAL]
"CPU"=dword:00000000
"SYSTEM"=dword:00000000
"BackPlane"=dword:00000000
"VRM"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Current\VOLTAGE]
"VCCP"=dword:00000000
"18V"=dword:00000000
"33V"=dword:00000000
"5V"=dword:00000000
"12V"=dword:00000000
"AUX"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Parameters]
"POLLING_INTERVAL"=dword:00000003
"CURRENT_STAGE"=dword:00000000
"WARNING_EVENTLOG"=dword:00000000
"CRITICAL_EVENTLOG"=dword:00000000
"FWP_MODE"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Parameters\FanControl]
"FANCNTL_INIT"=dword:00000000
"FANCNTL_RU_MODE"=dword:00000001
"FANCNTL_RU_CURRENT_STAGE"=dword:00000064
"FANCNTL_RU_PWM_0"=dword:00000040
"FANCNTL_RU_PWM_1"=dword:00000046
"FANCNTL_RU_PWM_2"=dword:0000004c
"FANCNTL_RU_PWM_3"=dword:00000053
"FANCNTL_RU_PWM_4"=dword:00000059
"FANCNTL_RU_PWM_5"=dword:00000060
"FANCNTL_RU_PWM_6"=dword:00000066
"FANCNTL_RU_PWM_7"=dword:0000006c
"FANCNTL_RU_PWM_8"=dword:00000073
"FANCNTL_RU_PWM_9"=dword:0000007f
"FANCNTL_RU_TEMP_CHECK_POINT_0"=dword:0000001f
"FANCNTL_RU_TEMP_CHECK_POINT_1"=dword:00000022
"FANCNTL_RU_TEMP_CHECK_POINT_2"=dword:00000025
"FANCNTL_RU_TEMP_CHECK_POINT_3"=dword:00000028
"FANCNTL_RU_TEMP_CHECK_POINT_4"=dword:0000002b
"FANCNTL_RU_TEMP_CHECK_POINT_5"=dword:0000002e
"FANCNTL_RU_TEMP_CHECK_POINT_6"=dword:00000031
"FANCNTL_RU_TEMP_CHECK_POINT_7"=dword:00000034
"FANCNTL_RU_TEMP_CHECK_POINT_8"=dword:00000037
"FANCNTL_RU_TEMP_CUSHION"=dword:00000001
"FANCNTL_RB_MODE"=dword:00000001
"FANCNTL_RB_CURRENT_STAGE"=dword:00000064
"FANCNTL_RB_PWM_0"=dword:00000040
"FANCNTL_RB_PWM_1"=dword:00000046
"FANCNTL_RB_PWM_2"=dword:0000004c
"FANCNTL_RB_PWM_3"=dword:00000053
"FANCNTL_RB_PWM_4"=dword:00000059
"FANCNTL_RB_PWM_5"=dword:00000060
"FANCNTL_RB_PWM_6"=dword:00000066
"FANCNTL_RB_PWM_7"=dword:0000006c
"FANCNTL_RB_PWM_8"=dword:00000073
"FANCNTL_RB_PWM_9"=dword:0000007f
"FANCNTL_RB_TEMP_CHECK_POINT_0"=dword:0000001f
"FANCNTL_RB_TEMP_CHECK_POINT_1"=dword:00000022
"FANCNTL_RB_TEMP_CHECK_POINT_2"=dword:00000025
"FANCNTL_RB_TEMP_CHECK_POINT_3"=dword:00000028
"FANCNTL_RB_TEMP_CHECK_POINT_4"=dword:0000002b
"FANCNTL_RB_TEMP_CHECK_POINT_5"=dword:0000002e
"FANCNTL_RB_TEMP_CHECK_POINT_6"=dword:00000031
"FANCNTL_RB_TEMP_CHECK_POINT_7"=dword:00000034
"FANCNTL_RB_TEMP_CHECK_POINT_8"=dword:00000037
"FANCNTL_RB_TEMP_CUSHION"=dword:00000001
"FANSPEED_RU_WARN_THD_UPPER"=dword:00000ad2
"FANSPEED_RU_WARN_THD_LOWER"=dword:00000384
"FANSPEED_RU_CRIT_THD_UPPER"=dword:00000b54
"FANSPEED_RU_CRIT_THD_LOWER"=dword:0000010e
"FANSPEED_RB_WARN_THD_UPPER"=dword:00000ad2
"FANSPEED_RB_WARN_THD_LOWER"=dword:00000384
"FANSPEED_RB_CRIT_THD_UPPER"=dword:00000b54
"FANSPEED_RB_CRIT_THD_LOWER"=dword:0000010e

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Parameters\THERMAL]
"THERMAL_CPU_WARN_THD_UPPER"=dword:00000049
"THERMAL_CPU_WARN_THD_LOWER"=dword:00000000
"THERMAL_CPU_CRIT_THD_UPPER"=dword:0000005f
"THERMAL_CPU_CRIT_THD_LOWER"=dword:00000000
"THERMAL_SYSTEM_WARN_THD_UPPER"=dword:0000005a
"THERMAL_SYSTEM_WARN_THD_LOWER"=dword:00000000
"THERMAL_SYSTEM_CRIT_THD_UPPER"=dword:0000005f
"THERMAL_SYSTEM_CRIT_THD_LOWER"=dword:00000000
"THERMAL_BACKPLANE_WARN_THD_UPPER"=dword:0000003c
"THERMAL_BACKPLANE_WARN_THD_LOWER"=dword:00000000
"THERMAL_BACKPLANE_CRIT_THD_UPPER"=dword:00000041
"THERMAL_BACKPLANE_CRIT_THD_LOWER"=dword:00000000
"THERMAL_VRM_WARN_THD_UPPER"=dword:0000004b
"THERMAL_VRM_WARN_THD_LOWER"=dword:00000000
"THERMAL_VRM_CRIT_THD_UPPER"=dword:0000005f
"THERMAL_VRM_CRIT_THD_LOWER"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WNAS\Parameters\VOLTAGE]
"VOLTAGE_VCCP_WARN_THD_UPPER"=dword:0000056f
"VOLTAGE_VCCP_WARN_THD_LOWER"=dword:000003a2
"VOLTAGE_VCCP_CRIT_THD_UPPER"=dword:00000596
"VOLTAGE_VCCP_CRIT_THD_LOWER"=dword:00000384
"VOLTAGE_18V_WARN_THD_UPPER"=dword:00000786
"VOLTAGE_18V_WARN_THD_LOWER"=dword:0000068a
"VOLTAGE_18V_CRIT_THD_UPPER"=dword:000007bc
"VOLTAGE_18V_CRIT_THD_LOWER"=dword:00000654
"VOLTAGE_33V_WARN_THD_UPPER"=dword:00000dcb
"VOLTAGE_33V_WARN_THD_LOWER"=dword:00000bfd
"VOLTAGE_33V_CRIT_THD_UPPER"=dword:00000e2e
"VOLTAGE_33V_CRIT_THD_LOWER"=dword:00000b9a
"VOLTAGE_5V_WARN_THD_UPPER"=dword:000014e6
"VOLTAGE_5V_WARN_THD_LOWER"=dword:0000122a
"VOLTAGE_5V_CRIT_THD_UPPER"=dword:0000157c
"VOLTAGE_5V_CRIT_THD_LOWER"=dword:00001194
"VOLTAGE_12V_WARN_THD_UPPER"=dword:00003228
"VOLTAGE_12V_WARN_THD_LOWER"=dword:00002b98
"VOLTAGE_12V_CRIT_THD_UPPER"=dword:00003390
"VOLTAGE_12V_CRIT_THD_LOWER"=dword:00002a30
"VOLTAGE_AUX_WARN_THD_UPPER"=dword:000014e6
"VOLTAGE_AUX_WARN_THD_LOWER"=dword:0000122a
"VOLTAGE_AUX_CRIT_THD_UPPER"=dword:0000157c
"VOLTAGE_AUX_CRIT_THD_LOWER"=dword:00001194


Should I trying running that restoreHPData.bat file? Any other advice apart from an eventual system restore if I cant get to the bottom of it ? (I've always considered reinstalling/restoring a cop-out to proper problem solving)

Still combing the eventlog to see if there's anything that might help explain what's going on... here's the best crack at the culprit I've found:


Attachments:
CriticalHealthGoneNuts.PNG
CriticalHealthGoneNuts.PNG [ 91.85 KiB | Viewed 960 times ]
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PostPosted: Tue Aug 25, 2009 4:34 pm 
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There should be a backup of the ini, either in the HP Program Files dir, or in the application folder. I'd compare the backup to the current one, see if it's any different. You can email/pm it to me if you'd like me to compare it to mine.

The wnas registry entries are for the driver, while the ini file specifies the thresholds for the WHS services and notifications. Along with the closed connection for the webshare user report, this all makes me think that the configuration is hosed and some services aren't able to function properly, all of which is most likely related to a damaged ini file.

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PostPosted: Tue Aug 25, 2009 5:52 pm 
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Ah.... I found HP MediaSmart Server.ini, HP MediaSmart Server.ini.bak and HP MediaSmart Server.old.ini in the C:\Program Files\Hewlett-Packard\HP MediaSmart Server directory

The current HP MediaSmart Server.ini contains but a fraction of the 'bak' or 'old' (notice all the white space):
Code:
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
[Server]
SoftwareVersion=1.3.8.25155
ProductVersion=1.3.8.25155
BIOSVersion=R02     July 13, 2007
Serial=xxx
[HPSU]
msu-never=False
Language=en
[Webshare]
DomainUrl=https://xxx.homeserver.com

The HP MediaSmart Server.old.ini in comparison:
Code:
;
; HP MediaSmart Server
;
; This file contains all HP configuration elements for the HP MediaSmart Server
;

[env]
HP_PROG_DIR=C:\Program Files\Hewlett-Packard\HP MediaSmart Server
HP_DATA_DIR=C:\Program Files\Hewlett-Packard\HP MediaSmart Server\data
PG_PROG_DIR=C:\Program Files\PostgreSQL\8.2
PG_DATA_DIR=C:\Program Files\Hewlett-Packard\HP MediaSmart Server\pgdata
JETTY_HOME=C:\Program Files\Hewlett-Packard\HP MediaSmart Server\jetty
HP_WS_ALBUM_HOME=D:\folders\{6F8B59FA-07A0-46D2-B10C-034EA1B39AB0}\Webshare\Albums

; Webshare Settings
[Webshare]
DomainUrl=https://STORAGE
Title=My Webshare
Footer=HP MediaSmart Server
PhotoLdrVersion=1,1,1,13411

;
; Messaging settings
;
[email]
type=none

;
; Configuration of TZO DDNS services
;
[TZO]


;
; This section contains thresholds for issuing health monitor alerts.
;
[HealthMon]
; polling interval in seconds
pollInterval=10
;
; temperature thresholds in degrees Celsius ;
; e.g.  cpuWarn=73   ; warning notification at CPU temp 65 degrees C
;       cpuCrit=100  ; critical notification at CPU temp 70 degrees C
;
cpuWarn=73
cpuCrit=100
systemWarn=60
systemCrit=65
;
; fan speed thresholds in RPM -- both min and max speeds ; ; e.g. upperWarn=1500,4000 ; e.g. upperCrit=1000,5000 ; upperWarn= upperCrit=
upperWarn=900,2770
upperCrit=270,2900
lowerWarn=900,2770
lowerCrit=270,2900
;
; voltages thresholds in Millivolts --  min and max voltages ; ; e.g. volts5VWarn=4500,5500
;      volts5VCrit=4000,6000
;
voltsVCCPWarn=930,1370
voltsVCCPCrit=900,1430
volts33VWarn=3069,3531
volts33VCrit=2970,3630
volts18VWarn=1674,1926
volts18VCrit=1620,1980
volts12VWarn=11160,12840
volts12VCrit=10800,13200
volts5VWarn=4650,5350
volts5VCrit=4500,5500
voltsAUXWarn=4650,5350
voltsAUXCrit=4500,5500


;
; Server information
;
[Server]
SoftwareVersion=1.1.3.19049
ProductVersion=1.1.3.19049
Serial=xxx
BIOSVersion=R02     July 13, 2007
PostOOBEEnable=pgsql-8.2,Jetty,HPNetMon,HPHealthMon,Bonjour Service,Firefly Media Server

;
; HP Tab configuration
;
[Tab]


[Snapfish]
; exists for snapfish web service calls
; production snapfish web service calls should use 
hostname=www.snapfish.com


[HPSU]
Language=en
msu-ndays=1d
msu-notify=false
msu-never=false
msu-current=1216673448878
ContentTypes=22020-22029


One thing I did notice is that the HP MediaSmart Server.old.ini contains some of my personal information while the HP MediaSmart Server.ini.bak doesn't...

Do you think I should try to graft all the missing sections between all the files (as mentioned, there's some variation in the 'bak' vs the 'old') to create the most complete .ini file possible or should I just use the .bak and the server will fill in the missing info on it's own?

Thanks for all the help (almost there!)...


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PostPosted: Tue Aug 25, 2009 7:28 pm 
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Interesting....

FYI, my .ini and .ini.bak are both 3KB files and appear, at a VERY cursory glance, to be the same. My .old.ini file shows as 6KB -- but when edited it seems to be about the same number of lines as the others. The .ini file is dated as of my last restart, the .ini.bak is from 7/10/2008 and the .old.ini from 8/8/2008. Go figure...!

Here, in case it helps, are the voltage threshold settings in my .ini file are:
Code:
voltsVCCPWarn=930,1370
voltsVCCPCrit=900,1430
volts33VWarn=3069,3531
volts33VCrit=2970,3630
volts18VWarn=1674,1926
volts18VCrit=1620,1980
volts12VWarn=11160,12840
volts12VCrit=10800,13200
volts5VWarn=4650,5350
volts5VCrit=4500,5500
voltsAUXWarn=4650,5350
voltsAUXCrit=4500,5500

When I look and compare the three I cannot help but wonder if you might be better off attempting to edit your way into a corrected copy.

But either way, I did copy my current .ini into yet another backup before I left the directory!

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PostPosted: Tue Aug 25, 2009 7:45 pm 
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I ended up using the HP MediaSmart Server.ini.bak file...

The server filled in my personal information (serial#, bios rev, webshare domain) but I had to go back into replace the %programfiles% references with that actual path to get rid of some related errors logged in the event viewer.

Everything's good and back to normal now. Thanks for all the help


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PostPosted: Wed Aug 26, 2009 12:24 pm 
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Good to hear you got it working, sorry I wasn't more clear with my original suggestions. :oops:

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