I have two add-ins in the add-in directory. They are NOT showing up on the Available add-ins tab.
What do I need to do to fix that.
One is from Microsoft, WHSToolkit.msi
Server is MediaSmart 495

Thanks
Byron

Screenshot?

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
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Here's screen shots of the Add-in folder and the SmartMedia console.

Thanks

And it doesn't show in the Installed tab either? Have you tried resetting the server console? You can also check the logs on the server, look at the most recently modified HomeServerConsole.log file for errors. They are in C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs

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Alex Kuretz
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I've restarted the server a few times and no joy.

I went back through the console logs and the only error found was is this log.

[9/15/2010 9:37:44 AM 784] m_PartnerManager.CoCreateInstance.
[9/15/2010 9:37:44 AM 784] Calling m_PartnerManager.GetServerInfo.
[9/15/2010 9:37:44 AM 784] m_PartnerManager.GetServerInfo returns 0x0.
[9/15/2010 9:37:44 AM 784] Calling m_PartnerManager.GetServerDetails.
[9/15/2010 9:37:44 AM 784] m_PartnerManager.GetServerDetails returns 0x0.
[9/15/2010 9:37:44 AM 784] WARN : CreateAndConnectRdp - admin name is BKSERVER\Administrator.
[9/15/2010 9:37:44 AM 784] Connecting to BKSERVER at path C:\Program Files\Windows Home Server\
[9/15/2010 9:37:46 AM 784] Got data from virtual channel: P .
[9/15/2010 9:38:49 AM 784] Got data from virtual channel: H WHS_ConsoleHelp.chm::/html/0aadff30-753f-4260-9793-208f612bae6d.htm.
[9/15/2010 9:42:44 AM 784] Got data from virtual channel: D.
[9/15/2010 9:42:44 AM 784] WARN : Disconnected, reason=2, extended reason=0
[9/15/2010 9:44:32 AM 784] Calling m_PartnerManager.GetServerDetails.
[9/15/2010 9:44:37 AM 784] m_PartnerManager.GetServerDetails returns 0x0.
[9/15/2010 9:44:37 AM 784] WARN : CreateAndConnectRdp - admin name is BKSERVER\Administrator.
[9/15/2010 9:44:37 AM 784] Connecting to BKSERVER at path C:\Program Files\Windows Home Server\
[9/15/2010 9:45:59 AM 784] Got data from virtual channel: P .
[9/15/2010 9:46:35 AM 784] Got data from virtual channel: I "http://www.hp.com/go/hpmsserveroffers".
[b][9/15/2010 9:46:36 AM 784] ERROR: ShellExecute failed, error=42
[9/15/2010 9:55:39 AM 784] Got data from virtual channel: I "http://www.hp.com/support".
[9/15/2010 9:55:39 AM 784] ERROR: ShellExecute failed, error=42.

That looks like the partner manager log, I'd specifically look at the most recently modified homeserverconsole.log immediately after you click on the Available Add-Ins tab. Also check Add/Remove programs on the server to see if the Toolkit is displayed.

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Alex Kuretz
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No such thing listed as "homeserverconsole.log"

You are on the client, you need to look at the logs on the server via Remote Desktop.

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Alex Kuretz
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If I remember correctly, you have to run the tool kit on the client before it generates the add-in msi. The other one looks like the old Mcafee antivirus. Someone with a better memory ought to chime in.

_________________
HP EX470, 4 GIG, 4200+ EE SFF, WHS V1, Production
HP EX485, 4 GIG, E5800, WHS 2011, Stablebit Drive Pool, Transfer Server, Backup Server
HP EX490, 4 GIG, Q9400S, WHS 2011, Stablebit Drive Pool, Mediaserver
HP EX485, 4 GIG, Q8200S, WHS 2011, ITUNES Server

I got the remote connection and here the text. Lots of errors that I don't really understand.

Created at 9/15/2010 1:13:49 PM
***** Started at 9/15/2010 1:13:49 PM ***
***** Started at 9/15/2010 1:13:49 PM ***
[1]100915.131349.2656: UI: Error: Killing previous console instance: ID=4204
[1]100915.131349.7031: BackupConfig: Error: Disconnected Backup Config
[1]100915.131349.7187: BackupConfig: Error: Disconnected Backup Config
[1]100915.131349.7343: Error: Client 15a4af33-a974-4759-b51f-6e06d916bd36 not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: 15a4af33-a974-4759-b51f-6e06d916bd36
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client 6944e27a-534f-4f34-9243-6259624556f6 not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: 6944e27a-534f-4f34-9243-6259624556f6
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client 0c336b8d-bb79-49a4-94e7-9b7f93d9349c not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: 0c336b8d-bb79-49a4-94e7-9b7f93d9349c
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client 4aeddd88-5328-4915-b0d4-ff30051b68ec not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: 4aeddd88-5328-4915-b0d4-ff30051b68ec
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client 31abfb73-90b6-4e9c-b9eb-2515cbd1ac21 not found by BackupHelpers.FindClient
[1]100915.131349.7343: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: 31abfb73-90b6-4e9c-b9eb-2515cbd1ac21
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
[1]100915.131349.7812: BackupConfig: Error: Disconnected Backup Config
[15]100915.131350.1093: Error: Backup percentage is -2147483648
[15]100915.131350.1093: Error: Cannot invoke RefreshData for HealthControl
[5]100915.131350.1093: Error: Cannot invoke RefreshData for HealthControl
[5]100915.131350.1093: Error: Cannot invoke RefreshData for HealthControl
[5]100915.131350.1093: Error: Cannot invoke RefreshData for HealthControl
[5]100915.131350.1093: Error: Cannot invoke RefreshData for HealthControl
[5]100915.131350.1093: Error: Cannot invoke RefreshData for HealthControl
[1]100915.131350.6093: Error: Error -2147023728 in SendMessage
[15]100915.131353.1093: Error: Backup percentage is -2147483648
[15]100915.131353.1093: Error: Cannot invoke RefreshData for HealthControl
[1]100915.131354.9218: Error: Add-in \\BKSERVER\Software\Add-ins\WHSToolkit.msi does not fit WHS requirements
[8]100915.131400.1250: Error: Backup percentage is -2147483648
[8]100915.131400.1250: Error: Cannot invoke RefreshData for HealthControl
[1]100915.131403.5156: Error: Error -2147023728 in SendMessage
[1]100915.131406.0000: Error: Add-in \\BKSERVER\Software\Add-ins\WHSToolkit.msi does not fit WHS requirements
[19]100915.131421.1250: Error: Backup percentage is -2147483648
[19]100915.131421.1250: Error: Cannot invoke RefreshData for HealthControl
[28]100915.131551.6250: Error: Backup percentage is -2147483648
[28]100915.131551.6250: Error: Cannot invoke RefreshData for HealthControl



Thanks

What I was trying to add is WHSToolkit.msi which I had just downloaded from MS. It appears it's not compatible.
Hmmmm

If you read my post, you must run the downloaded msi on the client and it will generate the msi for the WHS add-in.

_________________
HP EX470, 4 GIG, 4200+ EE SFF, WHS V1, Production
HP EX485, 4 GIG, E5800, WHS 2011, Stablebit Drive Pool, Transfer Server, Backup Server
HP EX490, 4 GIG, Q9400S, WHS 2011, Stablebit Drive Pool, Mediaserver
HP EX485, 4 GIG, Q8200S, WHS 2011, ITUNES Server

Yup, this line makes it sound like you have the client install placed in the server add-in folder.

_________________
Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins? If so, be sure to Rate them at WeGotServed.

I tried to install it on a Windows 7 64bit machine. It didn't like. Guess I'll have to try it from either a vista or XP machine.

Thanks you've been more of a help than you think.

Byron

Or it may just be corrupted, you might try downloading from MS again.

_________________
Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins? If so, be sure to Rate them at WeGotServed.