Ruben Rocha wrote:
The issue is you don't have enough free file space to delete the backups. Because it is windows it writes to a temp folder before actually deleting. First thing I would do is clean out all the admin log files which can be done by remote desktop. If you have never done so it is probably huge.
But from memory login via remote desktop, select start then find the admin section then you will find the logs app. It will open a screen where you can view the logs for system, hardware, software. Go through each one and clear out all your can. It will probably take several tries and re-boots if the files are extremely large.
This sounds like a good idea for me to also try myself. So I opened up desktop and try to find these file locations. In programs, there is only an accessories/system tools section but no admin section is there. Are you possibly referring to the admin tools section in control panel? If so, there is no log app section, maybe it has a different name?
The Disk Cleanup Utility might also help to find some space by clearing out several categories of temporary files all at once. The utility is found in Start > All Programs > Accessories > System Tools > Disk Cleanup. At your own discretion, be selective in the options chosen. You can also pickup space by ticking compressing old files too.
ralphie19 wrote:
yes i don't have enough file space. i have tried everything via the console and i get errors. I have 4 HDD Three 2TB drives and One 1TB drive ~30% of my space in the music, video, photo files and 70% in backup. i cannot "clean up" the backup files. always get an error when i try. i am NOT duplicating any files on my server.
i have logged in with remote desktop. under admin tools there is an app "event Viewer". but the files are not that large and won't seem to find the logs app. When i open the explorer app, there are two "HDD" listed
C: SYS -- 20GB total and it has 11GB free space. this looks like any standard windows PC file system
D: DATA -- There is 2 folders in this "HDD". The properties shows 883GB has Used and 27.6GB as free
-- one folder is called "shares" and has all the photo, music and video content under it.
-- 2nd folder called "folders" has 4 subfolders under it with a lot of letters and numbers included in the folder name -- there are 1038 files totalling 3.9 TB in file space. Almost all of these files are all have a name "Data.4096.xxxx.dat". with a file size of at least 1GB up to 4.2GB each. My wish is that these files are the backup files that i have had and i could just delete these files and backup would recognize the files are not there and recover the space and i could back up again.
Unless someone has experience in this, i am going to try and move the content in the "shares" folder and then delete these files and see if the server will recover.
It sounds like you had your backups saving for way too long. I have a full 10 clients, with 5 of them active. This is only taking 475 gb. Yes, those files you are referring to in D:\folders are the backup files, but I cant answer if it's safe to just delete them.
Since D: drive was created by drive extender, it's probably best to explore a few other options before taking that step. This to avoid the potential of also endangering the structure of your shared folders (which I'm presuming you want to preserve). If you haven't already, you should probably get an external drive and dock so you can back them up externally. This in case nothing works (including deleting D:\folders) and you have to do a destructive re-install.
My suggestion would be to first try to pickup space with the drive cleanup utility. Hopefully Ruben will also be able to clarify his suggestion as well. If adding free space that way doesn't give you access to delete those backups thru a client console, try to open the console directly in RDC. You could also move some of your shared data off of the server using either a client or an external drive. Hopefully that will restore functionality of the console.
It's entirely possible that the console isn't working properly because its damaged. So the last option after clearing space is to try a server recovery (obviously choosing the non destructive option so nothing on the D: drive is lost).
After clearing space like this and finding the reinstall still doesn't help, only then would I directly delete files off of the drive extender. And again, I would at least have the shares backed up before trying it. Its a real pain to have your data stuck like this. Let us know how you get on.