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PostPosted: Mon Mar 02, 2009 1:17 pm 
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Not sure if anyone has come across this, but a little concerning.

Sunday morning I woke up to find my health light at red on the MSS. I logged in and got a notification telling me that my nightly backup could not be completed. WHS then asked me if I wanted to attempt to correct the problem (warning me that I could potentially lose all backup data). I decided to click yes, and about 5 minutes later WHS told me it could not correct the problem and all my backups were lost! I am still not sure exactly what went wrong or what caused the problem, but it is a little scary that all your backups could just get wiped out like that.

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PostPosted: Mon Mar 02, 2009 5:12 pm 
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Damian, I've heard of this but would definitely recommend logging a Connect bug ASAP so the dev team can get access to the logs and see what happened.

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PostPosted: Mon Mar 02, 2009 5:27 pm 
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Mysteriously, same thing happend to me on sunday. I have a homebrew WHS though. I woke up in the morning, backup database was corrupted and need to run the repair feature. I did so and finally, I've lost all my backups. Had to backup all the computers again.

I've done nothing special in the last few days. I installed the february updates. I installed PerfectDisk 10, and that's about it.

This morning, I had to hard reset the WHS. WHS icon on all the Clients were grayed out and could not access either from the console or RDP. After rebooting, I uninstalled PerfectDisk 10, might be the culprit, I don't know what went wrong.

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PostPosted: Mon Mar 02, 2009 5:40 pm 
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I've had this happen several times over the last year. The last incident happened on February 13. My experience has been that running the repair function always results in wiping out the whole backup database.


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PostPosted: Mon Mar 02, 2009 6:06 pm 
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msdcinfo wrote:
I've done nothing special in the last few days. I installed the february updates. I installed PerfectDisk 10, and that's about it.

This morning, I had to hard reset the WHS. WHS icon on all the Clients were grayed out and could not access either from the console or RDP. After rebooting, I uninstalled PerfectDisk 10, might be the culprit, I don't know what went wrong.

Klode


As some of you know I have been having a major problem for my MSS for serveral days. I am now getting concerned my problems may be related to the Feburary update. I have seen a few reports of the update causing major problems with at least two servers besides mine. I traced my problems to the day I installed the update, but do not know for sure the update is what caused the problem.

I see Alex advised to report the problems on MS Connect. I may be able to do that. I cannot get to my console at all.

Has anyone else been able to trace the source of their problems to the date the Feburary update was installed?

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PostPosted: Mon Mar 02, 2009 6:10 pm 
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I can't say for sure, but the problem definitely happened after the February Update. I just ended up having to restart my MSS and I am now trying a manual backup to see if I have any success. I think the update turned off the backup service, because today I got a notification that the backup service was not running and I needed to restart the MSS (seems like this was related to the backup errors)

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PostPosted: Mon Mar 02, 2009 6:29 pm 
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Damian and Klode, please do log the Connect bug, submit the Server logs (you'll need the Toolkit installed on the client and the server add-in published). If you send me the CAB numbers from the log publishing I can direct them to the backup team.

Ray, I'll have to review your issues to see if I have any more insight, it may take a day or two as I'm still getting caught up and am busy with the summit most of the day and evening.

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PostPosted: Mon Mar 02, 2009 7:27 pm 
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In the comments to Terry's Feb update blog entry over at WGS there are several issues related to the Feb update causing problems. Most are talking about the effect on backups like Damian and others here in this thread. However one is much more serious, the entry by "Creeper". Mine is pretty serious too since I have been upable to get the console to load and run the Toolkit to report the bug. I can't find where I saw another post pointing to the Feb update causing the symptons I am having (blinking blue Health Monitor light and none of my drive bays are lighted ,blue or other wise... just no lights at all).

Oddly, I can access every share folder on my server and all looks well with the data. I don't know if I am getting backups because without more knowledge I don't know where the backups are stored. I think Alex's documention for WHS BDBB identifies the location so I could maybe look there to see if the date on my backup files in the guts of the server is current. I do have WHS BDBB installed so if Alex is still watching this thread and you can think of anything I could do to provide info to the WHS Team because your Add-in is installed, I would be glad to do so.

I know I have found other places other than the WGS forum and this forum where other references to the Feb update causing problems, but I can'd duplicate where I found them before.

Edit: Looks like my backups are working.
Attachment:
ScreenHunter_06 Mar. 02 21.09.gif
ScreenHunter_06 Mar. 02 21.09.gif [ 23.9 KiB | Viewed 7080 times ]

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Last edited by SeaRay33 on Mon Mar 02, 2009 8:14 pm, edited 1 time in total.

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PostPosted: Mon Mar 02, 2009 7:39 pm 
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Here is another reference to the Feb update causing problems found over in the comments section of Philip's MSWHS.com blog where Philip announced the Feb update:

Update: I have checked my .ini file on the server and as far as I can tell it is ok.

Quote:
Claes Says:
February 26, 2009 at 7:28 pm
Unfortunately the 24 Feb update managed to totally corrupt my EX470 server:

The configuration file:
C:\Program Files\Hewlett-Packard\HP MediaSmart Server\HP MediaSmart Server.ini

Is almost blanked out. The result is that backups are not working properly, I get endless reports about hardware failures: cpu is overheating 37C it should be in the range 0 to 0. Problems with the fans 1476rpm shold be in the range 0 to 0, and so on.

So I am not a happy

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PostPosted: Mon Mar 02, 2009 8:07 pm 
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yakuza wrote:
Ray, I'll have to review your issues to see if I have any more insight, it may take a day or two as I'm still getting caught up and am busy with the summit most of the day and evening.


Thanks, Alex. I know you are busy, so only if you can work it in. I will not expect help until you get back from the summit, but your willingness to help is appreciated.

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PostPosted: Mon Mar 02, 2009 9:31 pm 
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yakuza wrote:
Damian and Klode, please do log the Connect bug, submit the Server logs (you'll need the Toolkit installed on the client and the server add-in published). If you send me the CAB numbers from the log publishing I can direct them to the backup team.

Sorry, I have no clue on how to submit a Connect bug. I managed to have the cab number from the server, but that's the furthest I went for now... :lol:

Klode

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PostPosted: Mon Mar 02, 2009 10:32 pm 
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msdcinfo wrote:
yakuza wrote:
Damian and Klode, please do log the Connect bug, submit the Server logs (you'll need the Toolkit installed on the client and the server add-in published). If you send me the CAB numbers from the log publishing I can direct them to the backup team.

Sorry, I have no clue on how to submit a Connect bug. I managed to have the cab number from the server, but that's the furthest I went for now... :lol:

Klode


Hi Klode, I remember you from the Brent's TV Manager Add-In forum over at WGS. Welcome to the MediaSmart Server Forum. I am sure you will be helpful to us here and I hope we can help you some too.

If you haven't downloaded and installed the WHS Toolkit you go here to do so.

Use the Toolkit to produce the log files needed by MS to debug your MS Connect data. If you have a Live ID use it to log into MS Connect, join the WHS Connect here and Report a Bug Here.

Its a bit of work to get set up to report your first bug but is a lot easier after the setup stuff is done. Some of the links above might not work correctly until you get logged in with your Live ID (If you don't already have a Live ID, you will need to set up one of those too) and sign up for the WHS Beta testing program. After you are a beta tester you will be able to report bugs.

It's worth it to be able to have direct input to the WHS Team Members. I have been vague in my comments above but that should give you the basic links you need to report a bug. After you report the bug a WHS Team member will be assigned to your bug and will communicate directly with you for any info they need from you.

If you have questions I will be glad to try to help you get to the point so you can report the bug if you need further assistance.

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PostPosted: Mon Mar 02, 2009 11:31 pm 
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I've just finished submitting the bug. Searched in the database without finding anything about the bug, so I might be the first to submit it.

Klode

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PostPosted: Tue Mar 03, 2009 1:42 am 
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msdcinfo wrote:
I've just finished submitting the bug. Searched in the database without finding anything about the bug, so I might be the first to submit it.

Klode


Thanks for submitting the MS Connect bug, Klode. To make it easier for others who are experiencing the same problem with the update to validate your bug report and hopefully get a solution going ASAP from the WHS Team (if it is determined to be a bug), this is a link to your MS Connect bug report.

I was the first to validate your bug and explain in the comments of my validation confirmation the symptons I am experinecing with my WHS server.

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PostPosted: Tue Mar 03, 2009 2:38 am 
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I have determined that my server did a Full Memory Dump, right after I installed the Feburary update. I think this is an unusual event and thought it might be relevant to this discussion thread. I don't know if that would reveal info that might help MS resolve this possible bug in the Feburary update, but since I cannot submit a bug report myself because I cannot get to the the Toolkit Add-In, this memory dump may be the next best thing to a CAB number. If anyone thinks this might be helpful, please let me know. Maybe I can contact the WHS Team via email to submit the dump if they think it would be helpful. The dump file is located in the C:\windows folder of my server and is about a half MB in size.

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