I purchased an unopened EX495 and am trying to get it set up. I am using an XP SP3 computer, with firewall turned off. The server boots up and It gets to the point where the lights pulse blue. When I run the software installation disc that came with it, I can not get to the point to set it up and create a password or name the server. I am guessing it is passed the point I get stuck? I can't get past the point where it asks you if you want to wake the computer up for back ups. (Is that supposed to happen before you name the server and create your password?) I have tried selecting yes and no and it hangs up and finally gives an error stating "an unknown network error has occurred". By using task manager I close out the install program and am able to keep the software installed. The server shows up on a webpage and gives me the link to download the connector software as well but same thing, hangs after selecting yes or no about waking computer up. Shared folder even shows up but I can not access anything because I never named it or entered a password. The server is showing up in network places with the name HPStorage.
In a different attempt, (I also tried to do a reset to factory but it hangs and gives an error 3, then I tried with a different hard drive and got an error 2, even after formatting it. Might have to learn more about factory reset procedures but I have been reading)
I will try to experiment and read more on these forums but any help would be appreciated.
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