Hello Everyone, It seems like there is still some life in these servers by the level of expertise and interest still here in this forum. I have spent the last day or so in here and have come to the conclusion that I likely can't fix it myself. I thought I would run through my problem with hope that you guys can assist me. My ultimate intent is to pull the old jpegs and anything else of value. The photos are most valuable and really all that I care about.

Background: MSS EX495 with a failed OS. Two 1.5TB and a single 750GB drive in slots 2, 3, and 4. It's running Version 2.1.7.24261- 1/13/2009 w/ bios version HPMSS-01 9/23/2008. The server failed a number of years ago. Initial troubleshooting indicated a failed NIC so it has been sitting since then. I came back to it yesterday and found your forum.

So far I have performed two recoveries without formatting the old drives. The first was to test the new installed drive and OS. The second was to attempt to recover the files. I didn't name the server the same. In any case I have the connector software running on win10 and the original on win7. I've read there can be some compatibility issues with these newer version of windows. I do not have a debug board (yet).

The HP updates aren't available and microsoft doesn't seem to take very long. I'm sure this could be an issue as well. I have attempted to pull the drives individually to read from a USB dock to no avail. Can't see the drives or anything hidden either. Server storage indicates there is data on the drives as it gives a percentage of what is available. 3% on one 13% and 66% on another yet I can't see the directory structure or any files. Since they indicate different values does this mean they weren't pooled?

Thoughts? Thanks in advance,
Jeff

Sorry for the short answer, had to go to work.


You say the system went down and the Nic was bad, but now you have performed 2 recoveries, which means the Nic is OK or you used a usb nic.
Besides the point, but just made me wonder.

If you performed recoveries and not factory reset, then the data should still be their. Now, I have not had a susessful recovery yet, so I do data backups, factory resets and copy backs.
In you case, If you did recoveries your data should still be on those drives. And you should be able to take out one drive at a time and place it in the usb dock of anonther client, expose the hidden files and folders and find a file structure and your data.

If you did a factory reset, then all drives would have been formatted and getting data off them would be more difficult. But you say the drives show space usage and alot of it, so I have to believe you did recoveries and the data is still their.

I would try a win7 client and click on the start button and type in the little square box Folders then use the usb to sata dock and look for your data.
You will see an option to show hidden files and folders. You should be able to see them.

Also, you say that the HP updates are shut off or not working, A couple of weeks ago they were still working, I will have to try them this weekend as I have been worried about that down the road.

Anyway, I wish you luck, let us know how it is going.
Good Luck

_________________
[X510 CPU/RAM/All 2 TB Red's] [X510 CPU/Sync'ed Backup/All 2 TB Hitachi's]
[X510 /2 in box]
[X710 LIAN LI DIY W2016E] Stablebit Drivepool [EX-503 LIAN LI 5-bay USB3 External]
Fear the Cloud

Hi Gardian. Thanks for the reply however short. Replies below.



Thank you very much for your thoughts. As an aside, would I see any of these files as a NTFS share on a linux client or are you guys strictly windows?

No dice searching a drive for hidden files. Neither W10 or W7 sees the USB dock. The server did find the HP updates. Those have been installed. The server summary indicates four drives but only lists the OS drive as available space.

Seeing your data:
That is why I stick with these servers because if all else fails you can pull a "working" drive and see it as NTFS file structure.
In other NAS with other OS'es that is not often the case.

I have (2) X-510 (same hardware as the 490) one is my main and the other I synctoy all my shares to monthly as another backup.
I will run them till they won't go no more .

That data has to be on their, or at least the server shows something is on there. I can't figure why you can't see it.
Good Luck

P.S. On your Folders tab, did you have File Duplication turned on? If not, you will need to check one drive at at time to see where the data is.
Mark the bottom drive, it always has to be in the bottom, the others don't matter.
I would check them all, one by one and make sure the hidden is off.

_________________
[X510 CPU/RAM/All 2 TB Red's] [X510 CPU/Sync'ed Backup/All 2 TB Hitachi's]
[X510 /2 in box]
[X710 LIAN LI DIY W2016E] Stablebit Drivepool [EX-503 LIAN LI 5-bay USB3 External]
Fear the Cloud

I was just looking at the 2/3/4 drives. They are not pooled drives. They are non-pooled drives.
Did you ever backup "the server"? to those drives?
Which means the only way to get data off them is in the usb dock.

Good Luck

_________________
[X510 CPU/RAM/All 2 TB Red's] [X510 CPU/Sync'ed Backup/All 2 TB Hitachi's]
[X510 /2 in box]
[X710 LIAN LI DIY W2016E] Stablebit Drivepool [EX-503 LIAN LI 5-bay USB3 External]
Fear the Cloud

Thank you Gardian. I appreciate your thoughts.

I will wish you luck, maybe with some help for a Geek Buddy you will be able to get to that data.
I'm guessing you are not close to Wyoming if you were , I would help....
Good Luck Let us know how it turns out.

_________________
[X510 CPU/RAM/All 2 TB Red's] [X510 CPU/Sync'ed Backup/All 2 TB Hitachi's]
[X510 /2 in box]
[X710 LIAN LI DIY W2016E] Stablebit Drivepool [EX-503 LIAN LI 5-bay USB3 External]
Fear the Cloud

Nope. You are right. I'm not close to Wyoming. I'm in the UK. I'm going to attempt to mount the ntfs share on Linux next. I have to see if I can pull the files that way. I have ubuntu, fedora, slitaz, and various flavors of RPi. Fingers crossed.

Since #2/#3/#4 drives are non-pooled, they will be the only drives with your data on them, more or less.
Drive #1 will just have the OS and a second empty (for the most part) partition. so I wouldn't eve try it.

That system was not setup correctly in the first place.
All those drives should have been added to the "Pool" but the weren't.

Looks like Drive #3 has the most data on it.
Then drive #2 would be next
Then Drive #4 has the least.
Good Luck.

_________________
[X510 CPU/RAM/All 2 TB Red's] [X510 CPU/Sync'ed Backup/All 2 TB Hitachi's]
[X510 /2 in box]
[X710 LIAN LI DIY W2016E] Stablebit Drivepool [EX-503 LIAN LI 5-bay USB3 External]
Fear the Cloud