Hi!

Since I installed Windows 10 on one of my personnal computers (without changing anything to the server), I can't connect to my HP MediaSmart Server (EX475) to administrate it.

I'm not sure Win10 is related to my problem, but after the Windows upgrade, I got a message from the connecter software saying that a new drive had been detected on my computer and that the server needed attention for the backup task configuration. There wasn't any new drive.

It's when I tried to open an administration session that the problem appeared. In fact, after I enter my authentification (user and password), whether it's with the console (connector software), a RDP session, or from the web interface, the server reboots (the HDD lights close and right after that, the health light starts flashing)... I tried connecting to the server from different computers and it always has that same behavior.

Despite that problem, I can access the shared folders and the automatic backups of our personal computers still work. I just can't access my server to administrate it.

Do you have any ideas that could help solve this problem or do I have to try a server resoration with my recovery disk?

Thank you

Just letting you know that the server recovery did the job.

Do you have the FREE SMART addin to keep track of your drives?
A couple of main problems with the servers:
1) Drives going bad
2) OS drive fills up with errors and can't work anymore
3) Heat/cleaning.
4) power supplies
5) damage done upgrading the server

As far as win 10, I have heard that it detects a new drive and you need to ignore backing up that drive and just backup the main drive. Also, when I upgraded to win 10 it named my pc so crazy name which may cause a problem on the backups, I don't know as I don't have the test 10 laptop on the server yet.
One step at a time.
Thanks for the info and good luck.

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