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 Post subject: Drive Failure Question
PostPosted: Mon May 23, 2011 6:16 am 
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HI,

It looks like I lost the 1.5 TB drive in bay #3. The drive ready light is off, WHS reports the drive as missing. I tried to reseat the drive and heard constant clicking sounds from the drive for approx 20 seconds, the drive will not come ready. I already purchased another HD, a friend has had good luck with the Hitachi HDS723020BLA642 2TB drive and I will replace the drive with that. My question now is what is the best way to recover from this situation. The only option under WHS is to remove the drive, should I use this option and then install the new HD when the removal process is complete?

I appreciate your guidance.

Mike McCormick


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PostPosted: Mon May 23, 2011 12:25 pm 
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If you've got a slot free in your server, I would add the new drive first then remove the failed drive. If not, simply remove the failed drive and insert the new, "Add" the new via the Server Console and then "Remove" the failed via the Server Console.

I hope you have duplication enabled!

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mike3119
PostPosted: Mon May 23, 2011 1:00 pm 
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I have duplication enabled so hopefully there will be no data loss - otherwise I can restore from a backup. Many thanks!

Mike


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PostPosted: Mon May 23, 2011 1:25 pm 
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Cool, let us know how it goes. Note you may lose some or all of your PC Backups since the WHS backups aren't duplicated (without a registry hack that I expose in my BDBB Add-In).

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PostPosted: Fri May 27, 2011 6:23 am 
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Thank you again for your advice, adding the new 2TB drive and then removing the failed drive worked like a charm. I did lose some of the PC backups which was expected and not a big deal, everything else remained intact thanks to folder duplication. I also removed the remaining Seagate 1.5TB drives replacing with the Hitachi 2TB drives as I lost confidence in the Seagate drives. The Hitachi drives run about 7 degrees C cooler than than Seagate drives. Once the server rebuilt the backup DB and balanced storage all alarms cleared. The server is now configured with (3) 2TB drives plus the 1TB system disk.

Thanks again!

Mike McCormick


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yakuza
PostPosted: Fri May 27, 2011 9:02 am 
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Great to hear it went smoothly, thanks for following up. :mss:

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