I just updated my version of perfect disk 11 to build 185. I have sat on the program a little as I was looking to upgrade my system drive which I have recently done. I installed the software and clicked update. after the update installed, I get a notification that theres a new add in for perfect disk 11 Build (185) when I go to avail add ins its not listed. I even uninstalled and reinstalled Perfect disk. all that got me was I had to redownload the update. anyone have any Ideas? I have the ex495.

I'm already running 185 but from memory when ive done the updates they have just installed and no Add-in to install specifically. Pretty sure it needed a reboot after the update though for it to take affect though.

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So I just rebooted the server after a few days off and it still shows in the notifications 11.0.0.185 is ready to install. Im not sure what to do. I originally opened perfect disk outside of the console to do the update through Remote Desktop. I chose this way because when I tried updating it through the console I got a message it couldnt update because the console was open. if I closed the console as it was updating it would just close and stop.

Hi T-Bone,

Thanks for contacting support.

It sounds like you might have a HP server.

I have been made aware that the issue is something that HP is aware of and was supposed to be working to resolve. How a HP WHS detected applications/updates installed or available needed to be changed to more accurately detect applications that are updated/patched. As a workaround, you’ll need to completely uninstall PerfectDisk then download and install the full version of build 185 or you can ignore the message.


Raxco Technical Support

I'd personally do as they recommend and uninstall/reinstall. That notification is just the HP service trying to be helpful, and I don't know of an easy workaround to change the behavior.

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
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