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PostPosted: Sat Feb 19, 2011 10:52 am 
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The media collector always says disconnected and it is not pulling any content from my computer. I am running an EX495 on windows 7 its brand new. Any help would be appreciated. Thanks. I feel like ive tried everything.


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PostPosted: Mon Feb 21, 2011 11:06 pm 
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Media Collector is a bit of a mystery, I think many people don't use it due to issues. Make sure your client software is up to date (try reinstalling from the Software share). You can also reset the Media Collector database. Otherwise a search of the forums may turn up some other suggestions.

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