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Cannot Install RN 1.5.2.2 http://www.mediasmartserver.net/forums/viewtopic.php?f=31&t=13392 |
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Author: | Dubinvero [ Sun Aug 11, 2013 1:18 pm ] |
Post subject: | Cannot Install RN 1.5.2.2 |
I cannot install Remote Notification on my EX495 Mediasmart. I get two error messages. (1) "RN requires WHS Power Pack 3 or higher" and (2) "The seleted Add-In failed to install. The Error Code was 1603" My Mediasmart is running version 3.3.1.35433 dated 2/10/10. I recently did a recovery on my unit and installed the software from the HP Disc followed by 3 or 4 updates. My Mediasmart shows that there are no updates available. Any advice on installing RN would be greatly appreciated. Derek |
Author: | yakuza [ Sun Aug 11, 2013 2:41 pm ] |
Post subject: | Re: Cannot Install RN 1.5.2.2 |
Most likely you haven't run all the Microsoft updates, click "Update Now" on the Settings->General tab, do this over and over until no updates are found. You can also check your versions on the Settings->Resources tab and then compare with the version info here. http://www.mediasmartserver.net/wiki/in ... _Server%3F If that doesn't resolve the issue, I'll direct you to the log files I'll need to troubleshoot. |
Author: | Ruben Rocha [ Sun Aug 11, 2013 2:56 pm ] |
Post subject: | Re: Cannot Install RN 1.5.2.2 |
Also you need to run all the hp updates when complete for the console to work correctly. |
Author: | yakuza [ Sun Aug 11, 2013 2:59 pm ] |
Post subject: | Re: Cannot Install RN 1.5.2.2 |
He already has the latest version of HP software. http://www.mediasmartserver.net/wiki/in ... oftware%3F |
Author: | Dubinvero [ Sun Aug 11, 2013 3:59 pm ] |
Post subject: | Re: Cannot Install RN 1.5.2.2 |
Alex, Thanks for your help. I did not have Power Pack 3. Remote Notification installed after the update. Derek |
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