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Cannot Install RN 1.5.2.2
http://www.mediasmartserver.net/forums/viewtopic.php?f=31&t=13392
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Author:  Dubinvero [ Sun Aug 11, 2013 1:18 pm ]
Post subject:  Cannot Install RN 1.5.2.2

I cannot install Remote Notification on my EX495 Mediasmart. I get two error messages. (1) "RN requires WHS Power Pack 3 or higher" and (2) "The seleted Add-In failed to install. The Error Code was 1603"

My Mediasmart is running version 3.3.1.35433 dated 2/10/10. I recently did a recovery on my unit and installed the software from the HP Disc followed by 3 or 4 updates. My Mediasmart shows that there are no updates available.

Any advice on installing RN would be greatly appreciated.

Derek

Author:  yakuza [ Sun Aug 11, 2013 2:41 pm ]
Post subject:  Re: Cannot Install RN 1.5.2.2

Most likely you haven't run all the Microsoft updates, click "Update Now" on the Settings->General tab, do this over and over until no updates are found. You can also check your versions on the Settings->Resources tab and then compare with the version info here.
http://www.mediasmartserver.net/wiki/in ... _Server%3F

If that doesn't resolve the issue, I'll direct you to the log files I'll need to troubleshoot.

Author:  Ruben Rocha [ Sun Aug 11, 2013 2:56 pm ]
Post subject:  Re: Cannot Install RN 1.5.2.2

Also you need to run all the hp updates when complete for the console to work correctly.

Author:  yakuza [ Sun Aug 11, 2013 2:59 pm ]
Post subject:  Re: Cannot Install RN 1.5.2.2

He already has the latest version of HP software.
http://www.mediasmartserver.net/wiki/in ... oftware%3F

Author:  Dubinvero [ Sun Aug 11, 2013 3:59 pm ]
Post subject:  Re: Cannot Install RN 1.5.2.2

Alex,

Thanks for your help. I did not have Power Pack 3. Remote Notification installed after the update.

Derek

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