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PostPosted: Sun Aug 11, 2013 1:18 pm 
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I cannot install Remote Notification on my EX495 Mediasmart. I get two error messages. (1) "RN requires WHS Power Pack 3 or higher" and (2) "The seleted Add-In failed to install. The Error Code was 1603"

My Mediasmart is running version 3.3.1.35433 dated 2/10/10. I recently did a recovery on my unit and installed the software from the HP Disc followed by 3 or 4 updates. My Mediasmart shows that there are no updates available.

Any advice on installing RN would be greatly appreciated.

Derek


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PostPosted: Sun Aug 11, 2013 2:41 pm 
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Most likely you haven't run all the Microsoft updates, click "Update Now" on the Settings->General tab, do this over and over until no updates are found. You can also check your versions on the Settings->Resources tab and then compare with the version info here.
http://www.mediasmartserver.net/wiki/in ... _Server%3F

If that doesn't resolve the issue, I'll direct you to the log files I'll need to troubleshoot.

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Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins? If so, be sure to Rate them at WeGotServed.


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PostPosted: Sun Aug 11, 2013 2:56 pm 
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Also you need to run all the hp updates when complete for the console to work correctly.

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PostPosted: Sun Aug 11, 2013 2:59 pm 
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He already has the latest version of HP software.
http://www.mediasmartserver.net/wiki/in ... oftware%3F

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins? If so, be sure to Rate them at WeGotServed.


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PostPosted: Sun Aug 11, 2013 3:59 pm 
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Alex,

Thanks for your help. I did not have Power Pack 3. Remote Notification installed after the update.

Derek


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