I have now successfully done a Factory Reset on EX490 following these steps:

Note: the HD did have a NTFS partition on it as I did a recovery on the stock drive

1. Uninstall WHS Connector software
2. Copy the recovery DVD onto my HD
3. Start recovery software
4. Put EX490 into recovery mode (failed if I put EX490 into recovery mode before I started recovery software)

It completed without errors

I hooked the EX490 directly into my LAN port and used DHCP.

OS: Windows XP virtualized under OSX 10.6

Thanks for all the guidance

Parallels, VMWare, or VirtualBox?

I tried this with Win7x64 inside a VMWare VM (3.01) and had no success. I ended up installing Win7 in Bootcamp and doing it that way.

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Synology DS411: 2 * WD20EARX and 2 * WD20EARS
DIY Small Business Server 2011
MP 8-core 2.26GHz, 2012 MBA13 i7/8GB/256GB, AppleTVs, iPhone

VirtualBox, latest version

Alex,

Thanks for the work so far. Did you try it with just XP on the client... or did you try with other OS's as well?

/Jim

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My family website: www.pappas.me

Very interesting, I'll have to try that out. Thanks!

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Synology DS411: 2 * WD20EARX and 2 * WD20EARS
DIY Small Business Server 2011
MP 8-core 2.26GHz, 2012 MBA13 i7/8GB/256GB, AppleTVs, iPhone

I noticed you have a Mac Pro. This was all done on my first-gen Mac Pro.

I hooked up the MSS to the second LAN port as a bridged connection.

I don't have an XP machine, only a VM. I tested with a Win7 netbook.

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?

I took the same approach under VMWare, so my lack of success is either an effect of Win7 running in VMWare, or VMWare alone. I have an XP VM I can play with, and I have VirtualBox (and I have a M$ Technet subscription and nearly 2 TB of free disk space in this machine), so I'll play around some to see where the problem lies.

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Synology DS411: 2 * WD20EARX and 2 * WD20EARS
DIY Small Business Server 2011
MP 8-core 2.26GHz, 2012 MBA13 i7/8GB/256GB, AppleTVs, iPhone

Just a hint, maybe it's of use to you:
Be sure to use the VMnet0 adapter so your VM nic is in bridged mode. Preferably access Vm network control and disable the VMnet8 adapter and DHCP function with it. If you timing issues be sure to play with the 'replicate connection status of physical network' setting.
You actually would get much better response defining static IP's for both your Host machine _and_ the VM for doing this both in the 169.37.37.x range (e.g. use 30 and 31.) This saves at least one retry by the EX box for a dhcp lease.


It can work, as I just did it here as well on a Win7 64x host with Vmware workstation-6.5 and a plain unupdated Xp-sp3 guest OS.

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Charlie!..incomming..

Bridged mode and a connection to the second adapter was specified in the VM network settings. The IP assignment comes from the server recovery/reset program and judging by the output from ipconfig that I eyeballed during the process, it constructs a fairly elaborate environment.

FWIW it sounds you're referring to VMWare Workstation for PCs rather than Fusion for OS X as the settings you mention aren't present in the Fusion VM settings screens nor the .vmx file within the vm file bundle that records the persisted settings.

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Synology DS411: 2 * WD20EARX and 2 * WD20EARS
DIY Small Business Server 2011
MP 8-core 2.26GHz, 2012 MBA13 i7/8GB/256GB, AppleTVs, iPhone

Yes I used: Windows-7 64bit host with Vmware workstation-6.5.

The whole ip settings actually come from the TFTPD server that is started by the recovery program
You can see it sitting in your system tray during step 1 to 4 and by opening it you can observe the logging, loading and dhcp leases.

The used local temp directory displayed in the program holds the copied tftp program so you can even look at the logs afterwards and analyse.

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Charlie!..incomming..

Fusion and Workstation are separate products aimed at different hosts, so they likely have different low level behaviors.

I blew away the bootcamp partition on my MBP once I completed the factory reset as I only created it to support that activity. I created a new one on my MP now that it's no longer hosting 600GB of video files and 1TB of backup data... I am making a full server backup now to an external disk (2TB RAID 0 - sure hope a drive don't fail). Hopefully I won't need the backup after installing the E6300 CPU that is coming tomorrow. If I do, then I guess I get to play with the server restore feature for real.

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Synology DS411: 2 * WD20EARX and 2 * WD20EARS
DIY Small Business Server 2011
MP 8-core 2.26GHz, 2012 MBA13 i7/8GB/256GB, AppleTVs, iPhone

I just got my HP X510 yesterday and I am also having trouble doing the full system restore. I want to use a WD 1.5TB GP drive to replace the stock 7200rpm Seagate.

I also copied the DVD to my local PC (Win 7 x64, Windows Firewall disabled)
Connected the network cable directly between PC and the WHS
Put the WD 1.5TB GP drive in slot 1 (Full Format, Set as Active Partition)
Opened the HP Restore software
Started the WHS, waited for it to blink Teal & Red
Hit the front reset button with a paper clip
It waited for it to blink a whitish violet
Started the HP Restore process

It fails on step 3 of 4.


Update: I have XP Pro 32Bit a chance and it continues to be EPIC FAIL!

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HP X510 :: E8400 :: 4GB RAM :: 5.5TB :: WHS 2011 + Drive Bender

I just did a Server Recovery (Just for fun and make sure it can be done)
I took out the 1.5TB and put a Seagate 1TB LP drive
EX495 connected directly to my Notebook with network cable. (My notebook is running Win7 Ultimate 64bit)

I did not need to Uninstall WHS Connector software 1st
I did not copy recovery dvd to my hard drive, I just run from the dvd

it Fail the 1st time, cause I didn't partition nor format the drive.
so I took out the drive formated NTFS (as stated by other user here) and put it back
Recovery went smoothly

I selected Factory reset option

but after recovery was done, I put the WHS Connector software CD in, to install it.
and it detect it was already install and said it will uninstall it before continuing. So I said ok.
set server name, set password
all Done
So I have confidence I can do a recovery in the future so this EX495 is a keeper
Now I just have to do recovery again When I replace it with a 1.5 WD Green Drive

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8TB Qnap TS-459 Pro
11TB EX 495 (E8400, 3.0GHZ, 4GB Mushkin) with Server 2012 Essential
4TB EX 485

Did you do anything special when you formated the drive? Like set the partition as active or anything? Quick vs full format?

Also what step did it fail on the first time?


Thanks

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HP X510 :: E8400 :: 4GB RAM :: 5.5TB :: WHS 2011 + Drive Bender