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Acer Easy Store H340 console issues
http://www.mediasmartserver.net/forums/viewtopic.php?f=23&t=14758		 Page 1 of 1
Author:  Phranque [ Fri Sep 07, 2018 9:03 am ]
Post subject:  Acer Easy Store H340 console issues
Hi:
I have an easystore h340 that I can rdp into without a problem and can access the shared folders but I cannot use the home server console on the client or the server. When I try to open the console on the server it flashes the gui up for a split second and then it disappears and terminated the homserverconsole.exe process. I checked the logs and it returns the following.

Created at 07/09/2018 10:41:27
***** Started at 07/09/2018 10:41:27 ***
***** Started at 07/09/2018 10:41:27 ***
[1]180907.104445.9218: UI: Error: Unfinished DLL: HomeServerConsoleTab.Sharing.dll. User chose to block.
[1]180907.104447.0468: BackupConfig: Error: Disconnected Backup Config
[1]180907.104447.0937: BackupConfig: Error: Disconnected Backup Config
[1]180907.104447.6562: BackupConfig: Error: Disconnected Backup Config
[8]180907.104449.1875: Error: Backup percentage is -2147483648
[8]180907.104449.2031: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2031: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[5]180907.104449.2187: Error: Cannot invoke RefreshData for HealthControl
[7]180907.104452.2031: Error: Backup percentage is -2147483648
[7]180907.104452.2031: Error: Cannot invoke RefreshData for HealthControl
[8]180907.104459.2031: Error: Backup percentage is -2147483648
[8]180907.104459.2031: Error: Cannot invoke RefreshData for HealthControl
[1]180907.104503.6562: Error: Exception thrown
System.IO.IOException: The network path was not found.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) in mscorlib.dll
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption) in mscorlib.dll
at System.IO.DirectoryInfo.GetFiles(String searchPattern, SearchOption searchOption) in mscorlib.dll
at System.IO.DirectoryInfo.GetFiles(String searchPattern) in mscorlib.dll
at Microsoft.HomeServer.HomeServerConsoleTab.Storage.AdditionsControl.FillAvailableList(Addition[] known, Addition[] registered) in HomeServerConsoleTab.Storage.dll
at Microsoft.HomeServer.HomeServerConsoleTab.Storage.AdditionsControl.Restore() in HomeServerConsoleTab.Storage.dll
at Microsoft.HomeServer.HomeServerConsoleTab.Storage.AdditionsControl..ctor(Int32 width, Int32 height, IConsoleServices services) in HomeServerConsoleTab.Storage.dll
at Microsoft.HomeServer.HomeServerConsoleTab.Storage.AdditionSettingsExtender.get_TabControl() in HomeServerConsoleTab.Storage.dll
at Microsoft.HomeServer.Controls.SettingsDialog.AddSettingsPage(ISettingsExtender tab) in HomeServerControls.dll
at Microsoft.HomeServer.Controls.TabFinder.FillSettingContainer(SettingsDialog settingsDialog) in HomeServerControls.dll
at Microsoft.HomeServer.HomeServerConsole.MainForm.InitializeComponent() in HomeServerConsole.exe
at Microsoft.HomeServer.HomeServerConsole.MainForm.OnLoad(EventArgs e) in HomeServerConsole.exe
at System.Windows.Forms.Form.OnCreateControl() in System.Windows.Forms.dll
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) in System.Windows.Forms.dll
at System.Windows.Forms.Control.CreateControl() in System.Windows.Forms.dll
at System.Windows.Forms.Control.WmShowWindow(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.Control.WndProc(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.ScrollableControl.WndProc(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.ContainerControl.WndProc(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.Form.WmShowWindow(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.Form.WndProc(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.Control+ControlNativeWindow.OnMessage(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.Control+ControlNativeWindow.WndProc(Message& m) in System.Windows.Forms.dll
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) in System.Windows.Forms.dll
at System.Windows.Forms.SafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow) in System.Windows.Forms.dll
at System.Windows.Forms.Control.SetVisibleCore(Boolean value) in System.Windows.Forms.dll
at System.Windows.Forms.Form.SetVisibleCore(Boolean value) in System.Windows.Forms.dll
at System.Windows.Forms.Control.set_Visible(Boolean value) in System.Windows.Forms.dll
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) in System.Windows.Forms.dll
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) in System.Windows.Forms.dll
at System.Windows.Forms.Application.Run(Form mainForm) in System.Windows.Forms.dll
at Microsoft.HomeServer.HomeServerConsole.MainForm.Main(String[] args) in HomeServerConsole.exe

Sender: Name:HomeServerConsole.exe
There are no context policies.


Please note that I do not have the restore CD nor the infamous ANNIE.GHO diagnostic utility. Also note that the status light is solid red even though the server boots normally and I can login via rdp and access shares.

Please I need some help.

Thanks in advance.
Author:  yakuza [ Tue Sep 11, 2018 12:40 pm ]
Post subject:  Re: Acer Easy Store H340 console issues
Sounds like a bad Add-In, or a failing/failed drive. If it's a bad drive a server recovery is unlikely to help. I'd try to get the console working first by uninstall all Add-Ins. Also make sure you've rebooted the server.
Author:  Comp1962 [ Wed Sep 12, 2018 4:44 am ]
Post subject:  Re: Acer Easy Store H340 console issues
I would pull the drive out and connect it externally to a client and perform a CHKDSK on the drive to make sure its file system is in good working order. I do encourage you to either get a DEBUG Board or install a Video Card to the H340's PCIe-X4 slot along with a USB Keyboard and Mouse which will help you troubleshoot issues without making a Remote Desktop Connection.

I have seen the Console get hung up where it will come on for a brief moment then shut down but its been so long since I have seen that happen its hard to fully remember. It could be one of the add-ins misbehaving but it could also be a service that's being stubborn like the backup service not running for some reason.

I may have an H340 with a configured system drive still in it I can boot up I know I have 2 in my collection. I have one that has a drive in it and it looks like I may also have a DEBUG Board Connected to it. So I will pull it out and see if she will boot up.
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