Tried to use Photo Viewer which came with the new 3.0 version. Getting the following error: "Could not find: D:\folders\{6F8B59FA-07A0-46D2-B10C-034EA1B39AB0}\PhotoViewer\index.xml" And true, this file does not exist. There is no directory at all called "Photoviewer" there. Is this a failed install of 3.0? Or do I need to first somehow install PhotoViewer? Or does it depend on Photo Publisher, which I'm not using - as I'm not using Media Collector as well.

Hello Kfurter,

Can you try to place a couple of images in your "shared photo" folder on your server? For example, try placing a couple images in "\\yourservernameorip\Photos" first. Then try to use Photo Viewer to see if they show up after a few moments.

It is just to test a hunch, that possibly no folder exists if you have never had any images on the server. I know it sounds silly, but... (withholding thoughts lol)

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Have you backed up your data lately?

No, that file should exist, at least for the sample album that ships with the 3.0 software.

kfurter, did you do a Server Recovery or Factory Reset?

If you want to create that file, here are the contents of it.

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?

This is what fixed the photoviewer for me when I had the same problem when I updated to v 3.0

ern

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I did a server recovery.

The file with the code helped "a little". Means a least the first page of Photo Viewer came up. But as everything else is missing (incl. the sample directory) nothing else is working.
So it seems this part of server recovery did not work.

Thought I could maybe look into the server recovery DVD, but the .image file is something which seems to be a propriatary format which none of my tools could open as image (does somebody know it?).

So what else is missing in the \PhotoViewer directory? (I did not had this directory at all).
Or maybe I'm missing here a prior step before this part works?

By the way, I run a German system (and the upgrade was German as well).

Did some more searching:

In \\myserver\\Photos I found a new directory after upgrading called \Webshare. Here the sample album files are stored (but which do not show up in Photo Viewer).

Then if you look into the HP Mediasmart.ini file at:
D:\folders\{6F8B59FA-07A0-46D2-B10C-034EA1B39AB0}\HP MediaSmart Server.ini file I find this entry:

HP_WS_ALBUM_HOME=D:\folders\{6F8B59FA-07A0-46D2-B10C-034EA1B39AB0}\Webshare\Albums

But in this directoy ...\Webshare there is only one file called dbBackup.dat which seems to be a PostgreSQL procedure file to create Album information.

So it seems the upgrade did not do a upgrade of Webshare to Photoviewer. A hate to try to run again a server recovery to find out that this will not help. Any other idea?

Webshare doesn't get upgraded to Photoviewer, it replaces it. Meaning your albums aren't transferred, you'll have to manually add them to Photoviewer.

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?

Ok if I could add them somehow. Again, PhotoViewer does not allow me to add anything. The screen only shows the sample link (but as broken). How do I add albums to PhotoViewer in this case?

Via the HP Photo Publisher, it is linked in the HP Client Software shortcut installed on your PC desktop.

_________________
Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?

At the end the error was the missing proper setup: As the "sample" directory and therefore the \sample\index.xml did not exist PhotoViewer would report an error if started from Photo Publisher.
Started PhotoViewer directly out of the homeserver console would bring up PhotoViewer, showing sample but with a "broken" link picture. If you delete sample from there and then start again Photo Publisher and click on PhotoViewer again .... voila, the screen for creating a new album appears...

All strait forward

Remote Desktop into the server.
Using notepad, create the file index.xml as:
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<?xml-stylesheet type="text/xsl" href="index.xsl"?>
<PhotoViewer xmlns="http://www.hp.com/homeserver/photoViewer"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://www.hp.com/homeserver/photoViewer photoViewer.xsd">
</PhotoViewer>

Note that the line <Album id="sample" name="Sample Album" path="sample"/> was not included.

Save the file to D:\folders\{6F8B59FA-07A0-46D2-B10C-034EA1B39AB0}\PhotoViewer

Then open photoviewer on a client machine and you should be able to start creating albums.

Seems I have the same issue. I performed a Server Recovery. Not using media collector now sure if this is the cause of the problem or not. Tried the provided code for index.xml and placed it where its suppose to be now its complaining about the sample directory which is not there as well. Its as if the 3.0 update missed something or maybe I neglected to turn something on. If its suppose to self configure then it did not do so.

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Migrated from WHS2011 to WS2012E: HIGHLANDER

~ Norco 4220 Enclosure
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~ 3 Supermicro AOC-SASLP-MV8

After reinstalling 3 times a server receovery worked out it was not me causing the issue with Photo Viewer, created the directory and index.xml file as suggested in this post and worked with no further problems, shame it took as long as it did to sort out but got install down to a fine art now!

Thanks DVCUB

I fixed mine;
Had to make the [ PhotoViewer] folder first:
D:\folders\{6F8B59FA-07A0-46D2-B10C-034EA1B39AB0}\PhotoViewer

Then made copy/pasted the:

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<?xml-stylesheet type="text/xsl" href="index.xsl"?>
<PhotoViewer xmlns="http://www.hp.com/homeserver/photoViewer"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://www.hp.com/homeserver/photoViewer photoViewer.xsd">
</PhotoViewer>

and saved as index.xml in the folder, all works good. Thanks to everybody.

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