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cavediver
PostPosted: Sun Nov 22, 2009 6:38 pm 
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ian_hasund wrote:
I have purchased and installed 2 WD15EADS 1.5TB drives in my TR4M-B external esata enclosure. This enclosure has been working fine with 4 500GB drives for 6 months. When I have one of the 1.5 TB drives, everything works fine. As soon as I put in the 2nd one, the system won't boot. I have swapped drives and still get the same result. I have just placed them both in the MSS (bays 2 and 3) and so far, so good. I moved 2 WD10 EACS drives from the MSS to the TR4M-B and all the drives seem to be working.

Is there any known issue with 1.5 TB drives in the TR4M-B esata enclosure?

BTW - I tested both drives in a tower system running Windows XP and neither showed any errors.

Thanks,
Ian


There shouldn't be any problems with 1.5TB drives in general. I have 4 Seagate 1.5TB 7200.11 drives in my TR4M. You should contact Sans Digital tech support if you can't get the drives to work properly. They are generally very responsive. Also, keep in mind that a bad drive in an external enclosure will usually prevent the MSS from booting.
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stanley
PostPosted: Mon Nov 23, 2009 12:31 pm 
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ian_hasund wrote:
I have purchased and installed 2 WD15EADS 1.5TB drives in my TR4M-B external esata enclosure. This enclosure has been working fine with 4 500GB drives for 6 months. When I have one of the 1.5 TB drives, everything works fine. As soon as I put in the 2nd one, the system won't boot. I have swapped drives and still get the same result. I have just placed them both in the MSS (bays 2 and 3) and so far, so good. I moved 2 WD10 EACS drives from the MSS to the TR4M-B and all the drives seem to be working.

Is there any known issue with 1.5 TB drives in the TR4M-B esata enclosure?

BTW - I tested both drives in a tower system running Windows XP and neither showed any errors.

Thanks,
Ian



Hi Ian,

We do not have any know issues of 1.5TB for eSATA model. As Cavediver mention, a bad drive can cause the lock up. On the other hand, WD 1.5TB is no tested. We only tested 2TB version of the WD hard drives and does not show any issues. I do not expect WD 1.5TB have issues since 2TB is the same series.

The 1.5TB we used mostly is Seagate 7200.11 version of 1.5TB.

Thanks,

Best regards,
Stanley

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ian_hasund
PostPosted: Mon Nov 23, 2009 1:11 pm 
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stanley wrote:


Hi Ian,

We do not have any know issues of 1.5TB for eSATA model. As Cavediver mention, a bad drive can cause the lock up. On the other hand, WD 1.5TB is no tested. We only tested 2TB version of the WD hard drives and does not show any issues. I do not expect WD 1.5TB have issues since 2TB is the same series.

The 1.5TB we used mostly is Seagate 7200.11 version of 1.5TB.

Thanks,

Best regards,
Stanley


Thanks. I would have thought it was a bad drive. However, it is working fine in the MSS. I will see how it goes over the next few days.

Thanks,
Ian
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raaaaaa
PostPosted: Mon Nov 30, 2009 12:40 pm 
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raaaaaa wrote:
Hello everyone, I need some help!!!!!

I have an ex470 upgraded the CPU and RAM...
I recently purchased the Sans Digital TRM4 to add to my HPEX470...
I shut down my ex470 made all the nessesary conections, and put in a Seagate hard drive 750GB
(also tried a western Digital) turned on the sans digital waited a minite or 2 and then turned on the ex470. after a while I log in and see the hard drive under server storage....

I proceed to "ADD" the drive
Image
then follow the prompts
Image
Image
Image
Image

then I get this
Image

Now, I returned this unit and received another one and I get the same errors. I have tried different SATA cables different hard drives, I populate the hard drives from the bottom up, I installed two other hard drives in different bays and I get the same thing
I can not seem to be able to add any hard drives....





SO NO ONE CAN HELP WITH THIS?
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yakuza
PostPosted: Mon Nov 30, 2009 12:44 pm 
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I'd try removing any partitions that exist on the drives, and you can also try creating a new partition and formatting it.

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raaaaaa
PostPosted: Mon Nov 30, 2009 12:51 pm 
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the hard drive is brand new.

I am using a new 1.5TB hard drive I just got from newegg. I had the same problem with a new 750GB drive
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cavediver
PostPosted: Mon Nov 30, 2009 1:08 pm 
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Delete all existing partitions on the drive, re-initialize the drive as a basic drive and do a quick ntfs format.
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raaaaaa
PostPosted: Tue Dec 01, 2009 11:15 pm 
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cavediver wrote:
Delete all existing partitions on the drive, re-initialize the drive as a basic drive and do a quick ntfs format.



what do you mean by "re-initialize the drive"

I took a 1.5TB drive ran a lo-level format to get rid of the MBR then turned both WHS and the TRM4 off. put the HD in the TRM turned it on waited a few min then turned the HP EX470 WHS on after a while it booted up and you can see the new drive. I proceeded to add the drive and get error
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yakuza
PostPosted: Wed Dec 02, 2009 12:15 am 
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Sounds to me like a bad cable or possibly enclosure. I'm not sure what else to suggest, you're likely best taking this up with Sans Digital tech support.

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twist0105
PostPosted: Wed Dec 02, 2009 11:26 am 
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My tr4u should be waiting for me when I get home. Western Digital 2 Terabyte drives (Model: WD20000CSRTL | SKU: 9234465) on sale at best buy, seem to be same price as newegg at the moment.

Couple of questions I couldn't find when reading through this post might be helpful for others...
1. Do the USB TR series models report SMART information? Is this important to have?
2. People on newegg rant about failures of any of the green drives, but most then admit they're using in raid5. It seems mostly related to +10 second spinups making a raid setup think that there's a problem. In WHS and/OR the T4 series with JBOD mode to be added to the pool - is this a problem?

Going USB for convenience - I don't stream, appleTV syncs for me!

Thanks,
Twy
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cavediver
PostPosted: Wed Dec 02, 2009 11:35 am 
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twist0105 wrote:
Couple of questions I couldn't find when reading through this post might be helpful for others...
1. Do the USB TR series models report SMART information? Is this important to have?


No. You will not be able to see smart information from the USB attached drives. Is it important: not really.


Quote:
2. People on newegg rant about failures of any of the green drives, but most then admit they're using in raid5. It seems mostly related to +10 second spinups making a raid setup think that there's a problem. In WHS and/OR the T4 series with JBOD mode to be added to the pool - is this a problem?


No.
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twist0105
raaaaaa
PostPosted: Wed Dec 02, 2009 4:49 pm 
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cavediver wrote:
Delete all existing partitions on the drive, re-initialize the drive as a basic drive and do a quick ntfs format.



I just ran a low level

Image


how do you format the drive without creating a partition first?
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GoBlue
PostPosted: Thu Dec 03, 2009 8:48 am 
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I got my TR4u setup last night with 2 1.5TB Green Drives. No problems. Took a couple reboots on the EX470 before it would recognize the added storage.
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twist0105
PostPosted: Thu Dec 03, 2009 1:38 pm 
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As did I... tr4u with 2 seagate 1tb green drives, no issues... seems nice and quiet. I'm half tempted to tear apart my mybook enclosures and throw those drives into another tr4u - the mess of cables and number of required usb ports was driving me nuts on a computer, let alone a mss. Seems like a shame though.

Also - any experience on if the fan of a tr4u dies, does it takes the drives with it? A different sort of "all eggs in one basket..."; if the enclosure dies but drives are ok, I'd be fine.
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shawnwalters
PostPosted: Sun Dec 27, 2009 10:26 pm 
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Dang, my first problem with my media server! One of my TR8U's is dead. It won't power on or anything. Nothing happened that I know of since I used it last, and I just watched a movie a couple days ago with no problems. No idea what could have caused it. My other one is fine though.

I just emailed Sans Digital tech support to schedule a warranty service on it, so hopefully that will go smoothly.
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