It is currently Thu Oct 22, 2020 6:22 pm

All times are UTC - 7 hours [ DST ]

Recent News:



Post new topic Reply to topic  [ 441 posts ]  Go to page 1, 2, 3, 4, 5 ... 30  Next
Author Message
PostPosted: Thu Sep 18, 2008 2:53 pm 
Offline
1.5TB storage
1.5TB storage

Joined: Tue Sep 16, 2008 1:17 pm
Posts: 69
Thanks: 5
Thanked: 8 times in 8 posts
Hi All,

I came across this forum when searching for MediaSmart information, and have noticed some discussions on the Sans Digital TowerRAID series. I am part of Sans Digital's tech support team, and I thought I'd start a post for Sans Digital related questions and inquiries. (I have obtained the forum owner's appoval) I will try my best to provide my knowledge on Sans Digital products. If the question is beyond my area, then at least I could help direct you guys to the right contact person.

For starters, the specs for the TowerRAID series could be found here: http://www.sansdigital.com/towerraid/index.php

:D

Stanley

_________________
http://www.sansdigital.com
Sans Digital Official Post: http://www.mediasmartserver.net/forums/viewtopic.php?f=2&t=2389


Top
 Profile  
Thanks  

Attention Guest: Remove this ad by Registering with the MediaSmartServer.net Forums. It's Free!
PostPosted: Thu Sep 18, 2008 2:59 pm 
Offline
2.5TB storage
2.5TB storage

Joined: Tue Sep 09, 2008 10:41 am
Posts: 366
Thanks: 0
Thanked: 4 times in 4 posts
I’ll through one out there-

The 5bay port multiplier enclosure says only 1 cable needed.

So I can hook that too the MMS and the mms will see all 5 drives by themselves?

(I was under the impression that 4 was the max per port multiplier)


Top
 Profile  
Thanks  
PostPosted: Thu Sep 18, 2008 3:50 pm 
Offline
Founder
Founder
User avatar

Joined: Tue Jul 31, 2007 11:54 am
Posts: 10718
Location: Fort Collins, Colorado
Thanks: 623
Thanked: 923 times in 878 posts
Welcome to the forums, Stanley, and thanks for making yourself available to support the Sans Digital products.

Michaelk, the documentation for the Marvell eSATA chip used in the MSS says it supports up to 5 drives via Port Multiplier, however some users have noticed incompatibilities with other eSATA enclosures where only 4 drives are recognized. I do not (yet) have personal experience with the Sans Digital enclosures, so am looking forward to hearing more about this. I have tested other enclosures that exhibited the 4-drive limitation, and they often included a Sil3124 PCI card that also appears to ship with the Sans Digital enclosures.

_________________
Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?


Top
 Profile  
Thanks  
PostPosted: Thu Sep 18, 2008 4:19 pm 
Offline
1.5TB storage
1.5TB storage

Joined: Tue Sep 16, 2008 1:17 pm
Posts: 69
Thanks: 5
Thanked: 8 times in 8 posts
Hi Guys,

Very good question.

At this point, when you connect a 5-bay unit to the MSS, you will only see 4 hard drives.

We have confirmed that the Marvell chip does support up to 5 drives. It works without a problem and is able to detect 5 drives on HighPoint's RAID card. We have tested Sans Digital's 5-bay TowerRAID on WindowsHomeServer and other servers, with the Sil card or other cards, and it works fine. It seems like the problem only arises when connecting a MSS to any brand of 5-bay eSATA unit. We have been trying to contact HP regarding this issue, and have yet to receive any reply.

I am very curious to know too. And hopefully I will be able to update you guys on this issue soon.

_________________
http://www.sansdigital.com
Sans Digital Official Post: http://www.mediasmartserver.net/forums/viewtopic.php?f=2&t=2389


Top
 Profile  
Thanks  
PostPosted: Thu Sep 18, 2008 4:54 pm 
Offline
MVP/Moderator
MVP/Moderator
User avatar

Joined: Sat Dec 15, 2007 8:21 am
Posts: 4725
Location: Dutchess County, NY
Thanks: 77
Thanked: 273 times in 268 posts
Very interesting, Stanley! And as my next disk upgrade will necessarily have to be an external one I have a personal interest in this as well! Thanks for joining the board and for pursuing the answers to this!

_________________
....JBick

EX475, 2 GB, LE-1640
PC1: Vista-->W7 Ultimate/32, (D-Drive RAID-5 Array)
PC2: Lenovo Laptop, Win XP Home SP3
2xLinksys WRT54G v1.1 and 2xNetGear GS105 Gbit switch


Top
 Profile  
Thanks  
PostPosted: Fri Sep 19, 2008 3:17 am 
Offline
2.0TB storage
2.0TB storage
User avatar

Joined: Tue Jun 17, 2008 9:14 am
Posts: 107
Location: France
Thanks: 9
Thanked: 0 time in 0 post
Hi Stanley:

Perhaps you can help answer some questions on the TowerRaid TR4UB: http://www.sansdigital.com/towerraid/tr4ub.html

First is it compatible with the MSS? I read the following in the instructions:

Please be noted the following product is not supported:
 Toshiba DynaBook, Satellite series (All K6 CPU models).
 IBM Aptiva E series (All K6 CPU models).
 Sotec E-note M260 series.
 All AMD K6 system.
 PC with sis7000/ 7001/ 7002 PCI to USB host controller.

As far as I can tell, the MSS uses a sis7001 controller so does that mean it won't work?

If it does work then will the MSS recognize all 4 drives?

What about the big brother TR8U? Will that add 8 drives?

Thanks for your help,


Top
 Profile  
Thanks  
PostPosted: Fri Sep 19, 2008 11:15 am 
Offline
2.5TB storage
2.5TB storage
User avatar

Joined: Mon Jul 14, 2008 8:42 pm
Posts: 362
Location: Bartlett, TN
Thanks: 5
Thanked: 9 times in 9 posts
stanley wrote:
We have tested Sans Digital's 5-bay TowerRAID on WindowsHomeServer and other servers, with the Sil card or other cards, and it works fine.


His post up there answers all your questions, lol.


Top
 Profile  
Thanks  
PostPosted: Fri Sep 19, 2008 11:35 am 
Offline
2.0TB storage
2.0TB storage
User avatar

Joined: Tue Jun 17, 2008 9:14 am
Posts: 107
Location: France
Thanks: 9
Thanked: 0 time in 0 post
MitchSchaft wrote:
stanley wrote:
We have tested Sans Digital's 5-bay TowerRAID on WindowsHomeServer and other servers, with the Sil card or other cards, and it works fine.


His post up there answers all your questions, lol.


Nope. Unless I missed something he's talking about towers that you connect via sata and I'm asking about the USB products.


Top
 Profile  
Thanks  
PostPosted: Fri Sep 19, 2008 6:40 pm 
Offline
1.5TB storage
1.5TB storage

Joined: Tue Sep 16, 2008 1:17 pm
Posts: 69
Thanks: 5
Thanked: 8 times in 8 posts
tmontana wrote:
Hi Stanley:

Perhaps you can help answer some questions on the TowerRaid TR4UB: http://www.sansdigital.com/towerraid/tr4ub.html

First is it compatible with the MSS? I read the following in the instructions:

Please be noted the following product is not supported:
 Toshiba DynaBook, Satellite series (All K6 CPU models).
 IBM Aptiva E series (All K6 CPU models).
 Sotec E-note M260 series.
 All AMD K6 system.
 PC with sis7000/ 7001/ 7002 PCI to USB host controller.

As far as I can tell, the MSS uses a sis7001 controller so does that mean it won't work?

If it does work then will the MSS recognize all 4 drives?

What about the big brother TR8U? Will that add 8 drives?

Thanks for your help,


Hi tmontana,

We have not heard any reports from MSS users regarding USB compatibility. We do not have a MSS on hand to test this out. I will have to look into that and get back to you.
If it has been confirmed that the MSS is compatible after all, then all four hard drives will be recognized. The is also the case with TR8U. Unlike eSATA, in the case of USB, all 8 hard drives should be recognized.

Stanley

_________________
http://www.sansdigital.com
Sans Digital Official Post: http://www.mediasmartserver.net/forums/viewtopic.php?f=2&t=2389


Top
 Profile  
Thanks  
PostPosted: Sat Sep 20, 2008 7:21 am 
Offline
MVP/Moderator
MVP/Moderator
User avatar

Joined: Sat Dec 15, 2007 8:21 am
Posts: 4725
Location: Dutchess County, NY
Thanks: 77
Thanked: 273 times in 268 posts
PHAWX is having a problem with a TR4M at this link:

viewtopic.php?f=2&t=2244

He could use some assistance!

_________________
....JBick

EX475, 2 GB, LE-1640
PC1: Vista-->W7 Ultimate/32, (D-Drive RAID-5 Array)
PC2: Lenovo Laptop, Win XP Home SP3
2xLinksys WRT54G v1.1 and 2xNetGear GS105 Gbit switch


Top
 Profile  
Thanks  
PostPosted: Sat Sep 20, 2008 5:54 pm 
Offline
1.5TB storage
1.5TB storage

Joined: Tue Sep 16, 2008 1:17 pm
Posts: 69
Thanks: 5
Thanked: 8 times in 8 posts
Hi John,

I have taking a look on his problem and thanks for the head up.

Best regard,
Stanley

_________________
http://www.sansdigital.com
Sans Digital Official Post: http://www.mediasmartserver.net/forums/viewtopic.php?f=2&t=2389


Top
 Profile  
Thanks  
PostPosted: Sun Sep 21, 2008 4:21 pm 
Offline
MVP/Moderator
MVP/Moderator
User avatar

Joined: Sat Dec 15, 2007 8:21 am
Posts: 4725
Location: Dutchess County, NY
Thanks: 77
Thanked: 273 times in 268 posts
FYI, there is a "Hands On" review of the TR4M on WeGotServed today:

http://www.wegotserved.co.uk/2008/09/21 ... re-review/

_________________
....JBick

EX475, 2 GB, LE-1640
PC1: Vista-->W7 Ultimate/32, (D-Drive RAID-5 Array)
PC2: Lenovo Laptop, Win XP Home SP3
2xLinksys WRT54G v1.1 and 2xNetGear GS105 Gbit switch


Top
 Profile  
Thanks  
PostPosted: Mon Sep 22, 2008 1:07 pm 
Offline
1.5TB storage
1.5TB storage

Joined: Tue Sep 16, 2008 1:17 pm
Posts: 69
Thanks: 5
Thanked: 8 times in 8 posts
Hi guys,

Please bare with me. We don't have a MSS in the headquarter, so I would need to contact our factory, where everything gets pre-tested. They have all the necessary equipments there. I'm still working to varify the USB specs.

Thanks.

_________________
http://www.sansdigital.com
Sans Digital Official Post: http://www.mediasmartserver.net/forums/viewtopic.php?f=2&t=2389


Top
 Profile  
Thanks  
PostPosted: Wed Oct 01, 2008 4:10 pm 
Offline
1.5TB storage
1.5TB storage

Joined: Tue Sep 16, 2008 1:17 pm
Posts: 69
Thanks: 5
Thanked: 8 times in 8 posts
We have contacted a previous user of MSS, and was told that the TowerRAID USB has no compatibility issue with the HP unit.

_________________
http://www.sansdigital.com
Sans Digital Official Post: http://www.mediasmartserver.net/forums/viewtopic.php?f=2&t=2389


Top
 Profile  
Thanks  
PostPosted: Thu Oct 02, 2008 8:03 am 
Offline
MVP/Moderator
MVP/Moderator
User avatar

Joined: Sat Dec 15, 2007 8:21 am
Posts: 4725
Location: Dutchess County, NY
Thanks: 77
Thanked: 273 times in 268 posts
stanley wrote:
We have contacted a previous user of MSS, and was told that the TowerRAID USB has no compatibility issue with the HP unit.

As I recall there are different configurations of the TowerRAID USB unit? Four and eight drive versions? Does the HP MSS work with the 8-drive unit?

_________________
....JBick

EX475, 2 GB, LE-1640
PC1: Vista-->W7 Ultimate/32, (D-Drive RAID-5 Array)
PC2: Lenovo Laptop, Win XP Home SP3
2xLinksys WRT54G v1.1 and 2xNetGear GS105 Gbit switch


Top
 Profile  
Thanks  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 441 posts ]  Go to page 1, 2, 3, 4, 5 ... 30  Next

All times are UTC - 7 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 10 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group