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PostPosted: Mon Nov 08, 2010 1:29 am 
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1.5TB storage
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Hi, I sold my mediasmart ex495. I forgot to copy the hp mss client.dmg to my mac so that i can use it to uninstall the software that was originally installed. I can't find anywhere to download the hp mss client.dmg. It was the version 3 of the file. Is there a way to get that file or another way to remove the installation from my mac?

Thank you,


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PostPosted: Mon Nov 08, 2010 9:52 am 
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All you should need to do is delete the preference pane from System Preferences by right clicking it and selecting remove. Then use Finder to navigate to your <root>\Library\Preferences\ folder and delete the com.hp.mss.client.plist file, which contains the definition of your Time Machine disk. Finally, navigate to your user Library (~\Library\Preferences) and delete com.hp.mss.uninstaller.plist and com.hp.mss.recoveryassistant.plist.

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PostPosted: Mon Nov 08, 2010 11:38 am 
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Cliff wrote:
All you should need to do is delete the preference pane from System Preferences by right clicking it and selecting remove. Then use Finder to navigate to your <root>\Library\Preferences\ folder and delete the com.hp.mss.client.plist file, which contains the definition of your Time Machine disk. Finally, navigate to your user Library (~\Library\Preferences) and delete com.hp.mss.uninstaller.plist and com.hp.mss.recoveryassistant.plist.



Thank you!


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