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hpMSSAgent Problems
http://www.mediasmartserver.net/forums/viewtopic.php?f=19&t=7748		 Page 1 of 1
Author:  TurtleDriver [ Sat Apr 03, 2010 10:10 pm ]
Post subject:  hpMSSAgent Problems
On my MacBookPro running 10.6.3 (also when I was running 10.6.2) I get this damn hpMSSAgent that opens on startup and can not be quit or force quit. It inhibits shutdown or restart and is driving me nuts.

Is it due to Twonky and do I need to disable media collection or streaming to eliminate it? Pretty crappy software that does not allow it to be gracefully quit.

This does not happen with my Mac Pro running 10.5.8.
Author:  tch [ Tue Apr 06, 2010 8:53 am ]
Post subject:  Re: hpMSSAgent Problems
I too have always had this problem although I have noticed that it only occurs when Media Collector is gathering new stuff. I think it closed by itself eventually yesterday so I'm not sure it is really a big deal.

Just a little annoying.

Tim
Author:  cjb0906 [ Tue Apr 27, 2010 9:51 am ]
Post subject:  Re: hpMSSAgent Problems
All,

I'm having a problem under 10.6.3 where the hpMSSAgent is taking up approximately 30% of the CPU at all times, even when it's not doing anything. Also, whenever I click on the icon in the status bar it beachballs for a couple of seconds before dropping down the menu. Anyone else seeing this? Any solutions out there?
Author:  cjb0906 [ Tue Apr 27, 2010 3:49 pm ]
Post subject:  Re: hpMSSAgent Problems
Quick update -

I only see the processor usage spike up to 30% ish when the Mac is not connected to a network that the mediasmart is on. Still get the pause on the status bar click regardless.
Author:  lizrice [ Fri Jul 23, 2010 4:09 pm ]
Post subject:  Re: hpMSSAgent Problems
I don't have problems with hpMSSagent stopping things from happening, but I do see it churning away all the time taking around 30% CPU. I do use the media collector facility, but I'd like to be able to at least turn it on and off so I can get my CPU back! Is there any way to stop the process temporarily, or turn it on and off?
Author:  spdrcr5 [ Mon Sep 06, 2010 9:21 am ]
Post subject:  Re: hpMSSAgent Problems
I am also having this issue. I am on 10.6.4 and my CPU temp is above 75*C with this thing running. Is there any way to possibly stop it from running and only run when I want it to do something? Not having this issue with any of my PCs that are on my Network.
Author:  ender21 [ Fri Nov 05, 2010 1:19 am ]
Post subject:  Re: hpMSSAgent Problems
I know this topic goes back a bit so hopefully this is still relevant. It is with me, anyway.

I had rebuilt my new Macbook Air a few times already and each time installed the HP Software directly from disc. Finally I just offloaded it onto the Server > Software folder and ended up installing it from there at one point. THAT is when my CPU started hitting the 25-40% mark 24/7. I uninstalled the HP pkg and re-installed again from the DISC, and the problem went away.

I doesn't seem as though that should be the problem, but I've verified it twice now. That could just be blind luck but thought those having problems could increase the test sample size by trying it themselves.

Of course if you all have been installing off your CD and *still* have the problem, then that shoots down my theory! :)
Author:  ender21 [ Sun Nov 07, 2010 5:36 pm ]
Post subject:  Re: hpMSSAgent Problems
ender21 wrote:
I know this topic goes back a bit so hopefully this is still relevant. It is with me, anyway.

I had rebuilt my new Macbook Air a few times already and each time installed the HP Software directly from disc. Finally I just offloaded it onto the Server > Software folder and ended up installing it from there at one point. THAT is when my CPU started hitting the 25-40% mark 24/7. I uninstalled the HP pkg and re-installed again from the DISC, and the problem went away.

I doesn't seem as though that should be the problem, but I've verified it twice now. That could just be blind luck but thought those having problems could increase the test sample size by trying it themselves.

Of course if you all have been installing off your CD and *still* have the problem, then that shoots down my theory! :)


Started happening to me again today. So, back to the drawing board. :x
Author:  need11@47 [ Fri Dec 17, 2010 4:13 pm ]
Post subject:  Re: hpMSSAgent Problems
TurtleDriver wrote:
On my MacBookPro running 10.6.3 (also when I was running 10.6.2) I get this damn hpMSSAgent that opens on startup and can not be quit or force quit. It inhibits shutdown or restart and is driving me nuts.


I'm experiencing the same issue (must force quit hpMSSAgent to shut down). I've started a support call with HP. Their first request is that I uninstall NAV and report back, which I'll do this weekend. I've been searching the internet for a solution and came accross this forum and post. If HP comes up with a fix for me, I'll let you know. -Wm.
Author:  WEED099 [ Sun Dec 19, 2010 10:55 am ]
Post subject:  Re: hpMSSAgent Problems
I had the same problem too. I got a new HD for my MBP and when I reinstalled HP software it hasn't come back yet. I also haven't enabled media collector for the new HD yet though.
Author:  TurtleDriver [ Tue Dec 21, 2010 3:47 pm ]
Post subject:  Re: hpMSSAgent Problems
I wish I could remember what I did to fix this, I've had no issues for months. I think I simply deleted all the files on the Mac and then re-installed the software from the server.

I'm running 10.6.5 on both my Macs now too (without issues).
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