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PostPosted: Fri Oct 23, 2009 11:33 am 
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Hey all, I was having trouble with the latest client software for the Mac and deleted the dmg file thinking the HP would recognize that and re-download the latest client file hoping it would fix my connectivity issues.

How do I get it back? (it's not in the recycle bin).

Also is anyone else having trouble authenticating their client with the server with the latest patch?


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PostPosted: Fri Oct 23, 2009 1:29 pm 
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Try the Wiki article "Recovering a deleted MSI File" :mss:

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PostPosted: Sat Oct 24, 2009 1:10 am 
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Sorry, I think you mis-read but I was missing a MAC Disk Image File.

I called HP Support and they were able to send it to me.

The HP MediaSmart Support team is great by the way. Chatted with a really nice English guy for about an hour and a half. Didn't resolve my problem but was still very good.


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PostPosted: Thu Oct 27, 2011 6:58 pm 
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I just sold my EX490 and forgot to uninstall the HP client on my Mac before I packed everything up. I don't suppose you could hook me up with a copy of the DMG?


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PostPosted: Fri Oct 28, 2011 3:56 pm 
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http://download.mediasmartserver.net/HP ... Client.dmg

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PostPosted: Sun Dec 09, 2012 12:35 pm 
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I down loaded the file. Once it connects to the server and put in the password it tells me authenticated. Since I am not familiar with this application is there anything else it does? I was hoping to manage my server?
Any suggestions would be appreciated!


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