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PostPosted: Sat Aug 08, 2020 11:45 am 
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Good morning,

As soon as I powered up my Mediasmart server this morning all the four bay indicators lit red. The unit does not appeared to have booted. I have re-seated all the drives and hardware and this has not changed the status. What does this mean? Can anyone make any suggestions to how to remedy this?

thanks

Daniel


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PostPosted: Sat Aug 08, 2020 4:38 pm 
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Could just be the drives are bad.
Yes it is odd that all 4 show red all of a sudden.
Another issue that has come due with these old units is the cmos battery has died and lost the date stamp.
Hopefully you still have the original cd's
I would open the unit and replace the coin battery to start with.
I think it is a cr2032
This would be a good time to use a can of air blaster to blowout dust and lint.

Second I would buy a net new 2 tb drive for the bottom bay and run a recovery not reset

If you have never opened your server take a look at:
http://www.mediasmartserver.net/2009/09 ... -hardware/

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PostPosted: Sun Aug 09, 2020 7:53 pm 
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Thank you very much for the suggestions.

I have already changed the CMOS battery in case that was flat, sadly that made no difference. I think the drive issue maybe more fundamental as they illuminate red immediately (as soon as powered up). I tried backing few out drives and those slots remain red. I will try your other suggestion, place a new drive into slot one and see if I can load a fresh install. Do you happen to know if the NIC interface is 100bt/1G or just 1GB.

Kind regards

Daniel


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PostPosted: Mon Aug 10, 2020 9:12 pm 
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BIOS shows the controller as a Realtek RTL 8111B/8111C/8111D Giga ethernet controller v2.21

That would make it 10/100/1000.

Hope that helps.

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PostPosted: Wed Aug 12, 2020 2:16 pm 
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dnapier248 wrote:
Thank you very much for the suggestions.

I have already changed the CMOS battery in case that was flat, sadly that made no difference. I think the drive issue maybe more fundamental as they illuminate red immediately (as soon as powered up). I tried backing few out drives and those slots remain red. I will try your other suggestion, place a new drive into slot one and see if I can load a fresh install. Do you happen to know if the NIC interface is 100bt/1G or just 1GB.

Kind regards

Daniel

Once the error is set it will remain red until it clears
If you pulled out all the pool drives prior to boot and boot still failed even with errors then most likely the boot drive is either bad, corrupted , full or overheated.
If the bottom bay drive was functional then it would complete the boot with errors due to the missing pool drive or possibly the bios is corrupted.
Hopefully when you replaced your battery you did not damage the backplane.
Also don't forget the updates will hose your console a couple of times while the connector is out of sync between the pc and server till it finishes updating.

For me the only model I have used is the ex490.

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Q9450s CPU
Stock Ram
ESATA Sansdigital Towerraid TR5M-B
Popcorn C-200
Popcorn A-200
Dune HD Connect
Rasberry PI OSMC(KODI)
ReadyNAS RN316
Amazon FireStick
Amazon ECHO
AnyDvD
MyMovies


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PostPosted: Wed Aug 12, 2020 7:50 pm 
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Found a few related posts supporting Rubens suggestions:

http://www.mediasmartserver.net/forums/viewtopic.php?f=2&t=13225

https://support.hp.com/us-en/document/c01586165#c86236

Do share your outcome

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