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PostPosted: Tue May 09, 2017 9:03 pm 
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Hi All,

I had the need to replace the system drive on HP EX485 MediaSmart Server. Server recovery went normally. Also, installation of software and software connection went normally as well. However, when I try to open the Home Sever Console, I get a pop-up that states "HP MediaSmart software update" and a yellow shield in the lower right corner indicating downloading updates that remains at 0%--the updates never download and I am unable to get into the Console. Please see attached screenshot.

Any thoughts on what I might attempt to get past this stage?

Don Barar


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PostPosted: Wed May 10, 2017 9:54 am 
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It appears that it is the hp update not windows update.
try to remote connect and run it from there.
Or at least close it and see if you can make any progress.

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