Successful install of PP1 (French), but...
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Author:  VieuxJules [ Wed Aug 06, 2008 12:06 pm ]
Post subject:  Successful install of PP1 (French), but...

PP1 in French (and I guess in German and Spanish too) is now available here.

The installation went like a breeze. But, the link to the connector is not working. I know some have taken another route to install it but I can't figure it out. Tried /connector/oem, but nothing happened.

So if someone can give me steps, it will be appreciated. Else, the link will eventually be put active.

Author:  yakuza [ Wed Aug 06, 2008 11:46 pm ]
Post subject: 

Do you have an English PC? If so, this is an unsupported config and can cause issues. Can you post the error message/bad link?

Author:  courtois [ Thu Aug 07, 2008 3:27 am ]
Post subject: 

The procedure below does the trick for me !

Remote desktop into your server.

Copy and paste :


From c:\WHS to Shared\Software\Home Server Connector Software

Disconnect from your server

In your internet explorer, type


It uninstall the connector and reinstall it.


Author:  VieuxJules [ Thu Aug 07, 2008 5:49 am ]
Post subject: 

OK thanks guys.

Yakuza, all my network is composed of French components. For now, I have done a Server Recovery (many times in the last days) and have some router issues to correct first. So I will wait that remote connection is setup before re-installing PP1. If the error persists I will post it.

courtois, your name says it all. thanks for the procedure, I will try it as soon as I re-install PP1.

Author:  tmontana [ Thu Aug 07, 2008 11:38 am ]
Post subject: 

Ok. Did the French PP1 install today. Had the exact same problem as VieuxJules but thanks to Courtois was able to get everything working (so far...) Courtois, your post is worth gold. Thanks a lot for your help.

Author:  VieuxJules [ Thu Aug 07, 2008 6:21 pm ]
Post subject: 

Superb, it did it.

Thanks courtois. As tmontana puts it this is gold.

Author:  spikspik [ Fri Aug 22, 2008 11:01 am ]
Post subject:  Where

From c:\WHS to Shared\Software\Home Server Connector Software ?

Where did you find this folder ( Shared\Software\Home Server Connector Software ) on a French WHS?

Thank you.

Author:  VieuxJules [ Fri Aug 22, 2008 1:14 pm ]
Post subject: 

In French it is

{nom du serveur}\logiciel\Home Server Connector Software
Or go to your shares and find the "Logiciel" share, open it there you have the "Home Server Connector Software" folder

Author:  spikspik [ Sat Aug 23, 2008 3:34 am ]
Post subject: 

It does not work for some reason.

I am asked again to install the new connector even if it's installed.

Version Sep 13th 2007

Author:  VieuxJules [ Sat Aug 23, 2008 12:49 pm ]
Post subject: 

OK so let's verify your procedure:
1 - you install PP1
2 - you receive a message as to your connector must be upgraded
3 - you are provided with an Internet address to upgrade (http://{servername}:55000/, but it doesn't work
4 - you copy all the files listed by courtois from C:\WHS to the share folder we discussed in the preceding message
5 - you type the Internet address mentioned by courtois http://{your-server-name}:55000/setup/WHSConnectorInstall.exe and you click on "Exécuter"

If you did this exactly well your problem is elsewhere and you should give us more detail on what doen't work, but give it a try again.

Author:  VieuxJules [ Wed Aug 27, 2008 6:34 pm ]
Post subject: 

Update: for those who have tried this Connector installation procedure, and have not got the MSS tile on their client desktop, RDP in your MSS; if your MSS is in another language than English, ensure your explorer is set to show hidden files; copy d:/shares/software/Home Server Connector Software/oem/oem.msi and ../oem_x64.msi (this directory is hidden on French MSSs and probably other non-English languages to) to d:/shares/Logiciel (or other "software" translation share)/Home Server Connector Software/oem. End your RDP session.

On your client computer open your shares go to the ..\oem directory we just copied to and double-click on oem.msi (if you have 32 bit windows system) or oem_x64.msi (if you have a Vista 64 bit system). The tile should appear on your desktop, it did on mine.

Author:  Gilles2 [ Mon Sep 01, 2008 6:42 am ]
Post subject: 

I had the same issue to update the connector sftware for a French Server. The issue seems to come from the fact that when dowloading PP1, the connector files are copied to a "Software" folder while the Shared folder on the WHS is names "Logiciel" in the French version.
The "Software" folder is not shared on the Server.
I solved the issue by RDP to the Server and Sharing the "Software" folder. Then on the PCs, just go to the "Software" folder and launch the .exe file.
Obviously, copying all the files to the "Logiciel" folder also works.

Author:  tmontana [ Mon Sep 01, 2008 6:59 am ]
Post subject: 

This is unbelievably sloppy on the part of HP France or MS France (or whomever does the localized versions for this machine).

A similar problem exists with the itunes media aggregator which gets confused between the "music" and "musique" folders. We should not have to figure out workarounds to get basic things working on our machines.

Yet this is what happens when you get localized versions and non-existent local customer support. I will never buy an HP product in France again.

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