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PostPosted: Tue Aug 31, 2010 5:51 am 
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1.5TB storage
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Hello all...

I have Tentacle Disk Management installed. Has always worked like it should.
When I tried to update Tentacle Disk Management to the latest version (via Add In Central) it didn't work. As in, couldn't update.

Uninstalled the Add In Central-Add In, and tried to update Tentacle Disk Management manually. Didn't work either.

Now in the Windows Home Server Console Settings, under "Installed Add Ins", it shows Tentacle Disk Management.
However... The Add In is not available in the top button bar.
Trying to uninstall to re-install... Cannot uninstall.

So WHS says I have the Add In, but it doesn't show itself in the button bar, and I cannot uninstall...

Anyone any suggestions? :)


Attachments:
File comment: Now in the Windows Home Server Console Settings, under "Installed Add Ins", it shows Tentacle Disk Management.
installed.jpg
installed.jpg [ 43.72 KiB | Viewed 7488 times ]
File comment: However... The Add In is not available in the top button bar.
(And no, browsing left<>right won't show it either)

where.jpg
where.jpg [ 19.25 KiB | Viewed 7488 times ]
File comment: Trying to uninstall to re-install... Cannot uninstall.
uninstall-failed.jpg
uninstall-failed.jpg [ 10.09 KiB | Viewed 7488 times ]

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PostPosted: Tue Aug 31, 2010 6:05 am 
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1.5TB storage
1.5TB storage

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Was able to force uninstall with this Addin Cleanup Tool: http://www.asoft.be/prod_addincleanup.html

After that I confirmed the Add In was gone, and installed the latest version of Tentacle Disk Management... But now it still doesn't show itself in the top button bar...
:-k

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PostPosted: Tue Aug 31, 2010 1:48 pm 
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Hi Beun,

I think a good place to start would be to uninstall the version of Disk Management you have, download a new copy (http://www.tentaclesoftware.com/product ... anagement/), and then reinstall it through the Console without using Add-In Central - that'll tell me if we're dealing with a Disk Management issue or an Add-In Central issue.

Once you've done that, and if you're still not seeing Disk Management in the Console, grab the latest HomeServerConsole.xxx.log file from C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\Logs\ on the server and send it to me (http://www.tentaclesoftware.com/contact/).

Thanks.


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PostPosted: Thu Dec 02, 2010 3:39 pm 
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1.5TB storage
1.5TB storage

Joined: Mon Nov 09, 2009 8:01 am
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FWIW, due to harddisk failure I recently had to replace the system drive, which of course meant having to do a server recovery, and having to re-install the add ins.

I no longer use the Add In Central-Add In, and Tentacle Disk Management works like a charm now.

(Not to say I am certain the Add In Central-Add In was responsible for the not working of my installation of Tentacle Disk Management, but in my case this is what happened/worked)

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