Popcorn Hour C-200 Review

by Damian on September 22, 2009 · 70 comments

A couple days ago I posted the unboxing of my just arrived Popcorn Hour C-200. So now the question is, does it live up to the hype?  Going into this I tried to keep an open mind. I am an owner of Popcorn Hour’s A-110 and have had a mixed experience with it (device played everything I threw at it, had issues with firmware updates and eventually the NIC died on me with only minimal use). I realize that the C-200 is still for the more tech savvy person and being part of the first batch (also known as early adopters) there are probably going to be several bugs I will encounter along the way, but given the price tag and the hype I must admit that my expectations are high. For this review I decided to focus on getting the C-200 up and running as is out of the box. The only modification I will make is to add a Blu Ray ROM drive and USB Stick (necessary for BD Live features unless you also install an internal HDD). I plan on doing a separate review in the coming days testing out some of the popular jukebox add ins.

Before being able to start testing the unit I needed to do a few things. The first thing I did was pull out a Blu Ray / HD DVD Combo ROM drive from one of my HTPCs and installed into the C-200 ( I rarely used this drive in my HTPC). The process was very easy to do, and  there is a great video on You Tube to walk you through this as long as you ignore the bug that kept flying through the field of view (reference to the video can be found in the “Links” section at the end of this post). The ROM drive does not perfectly fit in with the look of the C-200 but it is good enough for my taste.

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Also, as I mentioned earlier since I wasn’t planning on installing an internal HDD I needed to install an internal USB thumb drive for use with BD Live. A minimum of 2GB of memory is needed, so I went with a 4GB HP USB drive I had lying around (I really think this is something Syabas should have provided). The following steps need to be followed to prepare the USB drive:

  1. Format a USB Stick with 2GB or more to fat32 or ext3
  2. create directories “bdj/ada” and “bdj/buda” (case sensitive) on the Stick
  3. plug in the USB device and it will be automatically mounted as PERSISTFS
  4. Now you can playback BD’s with BD-J and BD Live

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EDIT (Oct 7) – I ended up getting an internal 2.5″ drive to replace the USB stick, see below picture:

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With the BR ROM drive and USB drive installed, the final few steps I had to do was to update to the latest firmware and set up a network share via samba for testing.  You can update to the latest firmware from the Setup menu in the C-200 but for whatever reason this was not working, so I had to do a manual firmware update (see “Links” section).

Setting up the samba share  is very easy to do in the “Network Share” section of the Setup menu. It is not necessary as my MSS already has DLNA compliant UPnP media server software (PVConnect) which the C-200 can see, but PVConnect has a lot of limitations with the types of files it recognizes (such as mkv, Video_TS as a DVD, etc…).

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With everything now set up I can focus on the areas that were most important to me while testing out the unit:

UI Appearance:

Not much has changed from the A-100/A-110 aside from the coloring. Although functional, I am not a big fan of the stock UI as it is just too outdated and has too much of a Windows Explorer feel to it. There are plugins such as YAMJ that can enhance the UI experience, but in my opinion it is time Syabas step up to the plate and create a stock UI that shows some thought/creativity was involved without requiring the consumer to search out plug ins. There was mention on the NMT forums that Syabas is working on obtaining a license for RichObjectBasedGraphics (possibly meaning Flash based?) which once obtained could lead to some changes/enhancements to the UI.

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LCD Screen:

Sounds good on paper, but that is pretty much it. The contrast ratio is pretty bad so unless you are 6 inches away from the screen it is hard to read (even that close I had a hard time reading). I guess an LCD screen could be useful if you want to play back music without having to turn on the TV to navigate, but that is all that comes to mind. As far as I am concerned you already have a perfectly fine LCD screen to use, it is called the TV.

IMG_2238

Responsiveness:

One gripe I had with the PCH A-110 was the poor responsiveness when navigating through the UI. I always felt like button strokes were constantly missed with the IR remote, and jumping from one item in a list to another was always delayed. I am happy to report that that with the new Sigma chip in the C-200 much of this poor responsiveness is now gone. I have been able to navigate through the list of my entire movie collection seamlessly with little if any delay. Also, Syabas opted to go with an black RF remote for the C-200. This may have helped resolve some of the responsiveness issues since line of sight was no longer required. The one potential issue with an RF remote being included is that many people use Universal Remotes to control their equipment via Infrared. To accommodate these people a separate IR Receiver/remote can be purchased  for USD 12.00, yet I have no idea why the IR remote is not black (maybe they figure that if someone is going to get the IR kit they are only looking to use the IR receiver anyhow???).

Network Performance:

Right now this is probably the single biggest bug many owners are dealing with, including myself. It appears there is an issue with the NIC of the C-200 negotiating over a gigE network, in particular when streaming via smb. For folks who have a gigE network the result is choppy/stuttering playback of high bit rate content, which pretty much means my entire HD collection. Some suggestions to temporarily fix the problem have been to throw a 10/100 router into the mix, change the MSS NIC setting to 100FULL, or change the streaming protocol being used. I prefer not to mess around with any network setting on my MSS, so instead I set up an HTTP stream using myiHome. Any stuttering I was getting over smb went away with myiHome. The main drawback to HTTP streaming is that you cannot play back correct DVD Structure folders (Video_TS, BDMV, BD ISO). For example, if you have a Video_TS folder HTTP streaming will just view this folder as a bunch of vob files that you can play back individually whereas smb recognizes the Video_TS folder as an actual DVD. Syabas is aware of  this issue and hopefully it will be resolved in an upcoming Firmware update. About half of my video collection is in Video_TS so using myiHome is not the optimal solution.

Video Playback:

This is probably one of the first things people ask when they hear about a new media player being announced, does it play x format in x container at x fps… One thing that the PCH A-110 was known for was the ability to play back almost anything thrown at it. I am happy to report that the same goes with the C-200. I tested different file types from my collection (ranging from basic xvid avi files to high bitrate Blu Ray mkv/ts to 1080p Apple Trailers) and not once did I have a problem with playback.  There are also some good HD clips that frequently get asked to be tested, so I got hold of some of them and tested out, all passed with flying colors.

Transformers 1080p h.264 16 reference frames

Planet Earth – From Pole to Pole 1080p h.264 16 reference frames

Casino Royale Variable BitRate Averaging 47MB/s

Planet Earth – Bird Clip 60MB/s

Audio Playback:

The key here for me was to see how the C-200 would handle HD Audio (such as DTS-MA and TrueHD) from my Blu Ray files. I connected the C-200 directly to my 5 year old Sony LCD TV via component. I was able to play back all my Blu Ray movies with sound which means that the C-200 was able to successfully downmix the HD audio tracks to stereo. This is a big plus for me as I will never buy another media player again that does not support HD audio downmix.

The next test was to see if the C-200 hooked up via HDMI to my Onkyo receiver would correctly bitstream HD audio, from both the Blu Ray ROM drive and from files stored on my MSS. I grabbed my Gran Turino Blu Ray disc, which has Dolby TrueHD audio, popped it into the C-200, and a few minutes later the Onkyo confirmed that TrueHD was being bitstreamed by the C-200. 

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Next I grabbed my Quantum Of Solace Blu Ray disc, which contains DTS-HD audio. Once again, the Onkyo confirmed that the C-200 was bitstreamining the DTS-HD audio directly to the receiver.

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With Blu Ray discs out of the way, now was time to test out my mkv/ts Blu Ray rips stored on my MSS. Unfortunately the C-200 was unable to bitstream the HD audio from these files and instead only sent through the core audio. Syabas has acknowledged this issue and it is hopefully something that gets fixed in an upcoming firmware update.

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I did confirm as well that the C-200 does not support multi channel FLAC currently.

DVD ROM Playback:

As I mentioned in the beginning of this post, I installed an LG Blu Ray/HD DVD combo ROM drive into the C-200. The first thing you need to do is set up the Region Code for both DVD and Blu Ray playback (refer to the links section on how to set up). With the Region Codes set up properly I tested out a few Blu Rays which played back with full access to the menus without any problems. I have read on the NMT forum of people having problems with audio dropouts, but I did not experience any of this. The one issue I had was when I exited from the Blu Ray movie back to the C-200 main menu the screen size would not refresh properly (as seen below) so I had to make some adjustments to get back to normal. This could be due  to some setting that I need to set, but I haven’t had a chance to investigate further (issue only occurred on my TV connected via component).

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Unfortunately all wasn’t rosy with the DVD ROM playback. When I tried  to play back standard DVDs the ROM drive would think for a few seconds and then nothing would happen. If I attempted to do anything other then eject the DVD the C-200 would freeze and I would need to do a manual shutdown. I am not sure if this is a C-200 issue or if there is a problem with the ROM drive, I hope to do a few more tests to draw a better conclusion on where the problem lies.

To add to the confusion, there is no official list of what ROM drives are compatible with the C-200. This is something I believe Syabas should have worked out prior to releasing the C-200 and not left up to the consumer to do the dirty work. 

Online Content:

I only spent a few minutes in this section. I tested out a few You Tube videos as well as some of the other sites. Everything worked as expected. Netflix and Hulu is missing which is a bummer but not unexpected. There was a hint on the NMT forums that once RichObjectBasedGraphics was implemented this could eventually lead to Netflix, but I wouldn’t hold my breath. I took advantage of the 50% off on Media Mall’s PlayOn but have read that PlayON isn’t working well with the C-200 so I will probably hold out a little longer before actually testing.

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Final Thougths:

I have had the C-200 for about a week now and have mixed feelings. On the one hand I can see a lot of potential with the new Sigma chip and the integration of a Blu Ray ROM drive. On the other hand there are still bugs to be worked out, some more serious than others. The stock UI needs to be dumped already in place of a much more feature rich UI. There is also a sense that the C-200 was rushed to the market a little earlier than it should have been (case in point the lack of a compatible DVD ROM list). Being in the first batch I am considered an early adopter, so I am comfortable with the fact that I may have to deal with some growing pains as the product matures. However, as Popcorn Hour products grow in popularity I have a feeling that more and more consumers are not going to accept this and will expect a polished product upon release. Also, in the long run it will be interesting to see how the C-200 fairs as the competition at this price point (assuming USD 400+ with BR Rom drive) now includes very capable HTPCs. Overall I am glad I made this purchase and am very interested to see where this goes, but I would recommend that most people hold off on purchasing the C-200 until it has a chance to mature and work out the kinks.

Links:

Known Issues:



Article by Damian

Hi, my name is Damian, and I'm tech gadget addict! Although I always had some interest in technology, it wasn't until I got my EX470 and more importantly found Mediasmartserver.net, that my interest became an addiction. My goal, aside from world domination and to see the Mets/Broncos win another championship, is to set up the perfect digital home where all my media is available at the click of a button. When I am not writing for Mediasmartserver.net you can find me over at my blog at http://dbone1026.blogspot.com.


{ 70 comments… read them below or add one }

Lex Ross November 30, 2009 at 10:37 am

I am playing movies from internal hard drive and have nasty artefacts in a movie for some reason. See pictures at http://rapidshare.com/files/314344415/C-200.7z

Have a look at C-200 folder when artefacts are most obvious playing 1080p MKV with AVC H.264 @ 24p and DTS 5.1 48KHz pass through. Even my old and slow laptop with integrated video that drops frames heavily with intermittent sound while processing video stream introduces no artefacts to the video.

That is something to think about.

Jhyde January 30, 2010 at 4:19 pm

Unless you like constant frustration and constant freezing of the unit, stay away from the C-200. It is not ready for primetime. At this point in time, January 30, 2009, it is a piece of garbage.

Damian January 30, 2010 at 7:17 pm

@ Jhyde,

Real sorry to hear you have had a frustrating experience. With the latest firmware I have had zero issues with playback. The only thing I am waiting for to be fixed is the bitstreaming from standalone files

Howard February 2, 2010 at 11:16 am

Hi Damian,

I know my way around computers and networks a little bit, but not near the extent of you guys. All I’m looking for is something to do a few things really well. Play music and movies off an external hard drive. Torture my friends with pictures of family vacations off picasa. And play satellite radio. Is the C-200 the right machine for me? Also, do you know if the RF remote has a text display, so I can select songs from a different room? I couldn’t find that information anywhere.

Damian February 2, 2010 at 11:30 am

Hi Howard,

The RF remote does not have a text display, so really not much you would want to do from another room.

As far as Picasa or Satellite radio, looking at the specs Picasa is available, but I don’t recall ever seeing anything about satellite radio

As far as video and music, Video is by far the strong point of the PCH. I think there are music jukeboxes that you can add on, but I have never used.

Do you have any interest in adding a Blu Ray Rom drive, or playing Blu Ray rips with full menu functionalily? The reason I ask is that PCH just released the A-200, which is about $120 cheaper then the C-200. It has just about the same functionality, just no ability to add a BR Rom Drive nor the ability to play full BR discs with menu functionality (i.e. BD Live)

Topper February 5, 2010 at 3:33 pm

Hi Damian,

I noticed you are using the combo HD-DVD/Blu Ray drive in the C200. Couple qs:
1. If you playback BluRay, does it work like a standalone blu ray player and display all menus etc?
2. Have you tried playing back HD-DVD movies at all and is the C-200 able to play those back at all?

Thanks,
-Topper

Damian February 5, 2010 at 4:48 pm

Hey Topper,

1. Yes, exactly like a Blu Ray player. Also, if you rip a BR Disc to Iso or BDMV it plays exactly like a Blu Ray player
2. Never tried but was told there was no hope for it to work as the SIgma chip never had support added.

Cheers
Damian

Simon February 11, 2010 at 3:55 pm

Despite all the hype, the box does not “play everything”. I have hundreds of MOV files recorded by my Panasonix Lumix. My PC’s play these files easily on Quicktime, WMP or MPC, but the C200 is having none of it. When I ask support about this (by the way, the lag in response mentioned above is true) they told me I would have to convert all my MOV files to avi files. All of them! This, of course, is never going to happen. MOV files are nothing special. They are probably the most common files after AVI files. The sales patter says the C200 plays MOV files (I did check before I bought) but apparently it only plays a certain breed of MOV file, and not your common or garden MOV file played by any PC on the planet.

There are dozens of complaints on the NMT site on this issue and many others. Look there before you buy.

Not worth the hassle or the money. I made a mistake, and wish I’d sent it back when i could.

Alex Kuretz February 11, 2010 at 4:17 pm

Hi Simon, I can understand your frustration on that. I too have Panasonic Lumix TZ3 (wife’s camera) and she takes a lot of quick videos of the kids that we like to watch on the TV together. Fortunately the HP Video Converter is able to quickly and easily convert them into easy to stream MP4’s that work with the streamers I’ve tried. I don’t know if you’re a MediaSmart Server owner or not, but this is a nice feature for this case.

Damian February 12, 2010 at 5:59 am

Hi Simon,

Sorry to hear you have had issues. I should state that the PCHs play “almost” everything. There are definitely still files/formats it cannot play and I have not seen a player that can play everything, but the PCH does a good job at covering most of the commonly used formats out there. The only MOV files I have ever come across are Apple Trailers which the PCH plays without issue. Have you had any luck playing your MOVs with other players (non PC related)? I wonder if it is a Sigma issue so it would affect all Sigma players

Fabio February 23, 2010 at 4:05 am

Hello Simon, and congratulations for your beautiful site!!
I bought the popcorn c200 a few days and I’ve already encountered problems.
The main reason why I took the C200 is that I was hoping to hear the sound of DTS-HD and TrueHD on my Full untouched Bluray ripped copyed in the internal Hard disk (The Matrix). I have an Onkyo TX-Sr507 and I connected the 2 devices with popcorn HDMI original cable’s but the result is that when I select through bluray menu ,the TrueHD audio, the receiver appears always multichannel PCM and does not detect TrueHD as in the photos you’ve posted in this page, whether I set the audio as Analog and the digital into popcorn menu.I have the latest firmware installed.
Any idea?
Thank you and keep your beautiful web-site!
Fabio

Damian February 23, 2010 at 6:26 am

@ Fabio,

Not sure who Simon is but I will let him know you said hi :-)

What format are your Blu Ray rips, are they ISOs, BDMV folder, or standalone file?

Cheers
Damian

Fabio February 23, 2010 at 6:50 am

Oh Damian,I’m sorry,I’m in error :-D The post reply was for you!! :-D
I have used BDMV folder(was an Iso that I have extracted in BDMV folder).
When I click to root folder of movie,start now the movie with all menu of a blueray(thanks C200!!), I select Hd audio, from audio menu of movie….but in the onkyo display do not show TrueHd….:-(
I have tested a demo of a HD audio trailer and do not recoignise it also.The audio from onkyo it is fragmented and intemittently.
Can you test also?The link is above:
http://darkanbil-hd.blogspot.com/2009/03/dolby-digital-hd-demo-1080i-h264-dolby.html

Damian February 23, 2010 at 7:07 am

@ Fabio – no worries, I have always wanted to be a Simon :-)

Do you have a DTS(MA) movie you can test out? If I recall many people report issues with TrueHD (I believe the latest beta fw has a temp fix for it). With my PCH A-200 if I play a movie with TrueHD the audio drops out every 5 seconds (sounds like the problem you have). Try DTS(MA) and let me know what happens.

Also, the link you sent, I assume it is just a standalone file? If so that C-200 cannot bitstream from standalone files which would explain why you would not see TrueHD light up.

Cheers
Damian

Fabio February 23, 2010 at 7:21 am

Yes was a m2ts standalone file.
I don’t know this…., if I play a standalone file m2ts or mkv, that contain Hd audio, the c200 can’t reproduce it? Sigh….in the next firmware will be implemented this feature?
Where is beta firmware?I can test it?
Now I’ll search a demo with DTS HD(MA) audio and tell you about it.
I have also xtreamer that have same problem with hd audio….
Thanks
Fabio

Damian February 23, 2010 at 7:26 am

Fabio,

Correct, currently the C-200 cannot bitstream from standalone m2ts/mkv (if you read I mention this in my review in the audio playback section). We have been waiting for this to be fixed since it was released, and supposedly in the coming weeks we might see a fix (no idea though to be honest). The only way to bitstream currently from the C-200 is from a BD structure (ISO or BDMV Folder)

The Xtreamer cannot bitstream audio from any file type/structure (I own one). In the case of the C-200 it should just be a matter of getting new micro code to allow for bitstreaming. With the Xtreamer it is actually a hardware limitation and because of this there is no expectation it will ever be able to bitstream.

Cheers
Damian

Fabio February 23, 2010 at 7:47 am

**…. The only way to bitstream currently from the C-200 is from a BD structure (ISO or BDMV Folder…**
With this mention, you’re talking about that I can create a fake structure under a folder with any name and subfolder BDMV(that I will create).
And Next I’ll put the file m2ts under that Folder?This work for me?
Sorry if I am a bit confusing with this explanation…

Damian February 23, 2010 at 7:52 am

The best way to do it would be to use Clown_BD. There is an option to create a Blu Ray structure which it will take care of for you. You should then be able to bitstream HD Audio from this format.

Fabio February 23, 2010 at 7:57 am

And if the original file contain Truehd o dts-hd audio,after conversion with Clown_BD, I will able to see true-hd or dts-hd title from display of onkyo?? :-D

Damian February 23, 2010 at 8:00 am

Yes, you should be able to with this method

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